as we are approaching towards ICC Men’s T20 World Cup Australia 2022, please find below the Jetstar Flight connections with frequencies enabling you to facilitate your flight bookings with greater ease
Fly to Uganda on Ethiopian Airlines day flight ET689.
Updated on 16 December 2022
Fly to Lusaka, Zambia.
Updated on 03 December 2022
Non-Acceptance of PAXs to VVI (Santa Cruse) & PTY (Panama City).
Dear Trade Partners
Greetings !!
TOP URGENT !!
As per instructions received from our GRU ET team, effective immediately we will not accept passengers to VVI & PTY due to severe problem we are facing with Brazil Border Police.
We will update you on any further developments once advised by GRU ET team.
Please intimate all staff internally and externally all your sub-agents/clientele selling these 2 destinations about same to ensure awareness and advise them not to accept bookings/issue tickets to these 2 destinations.
Updated on 28 November 2022
Baggage Allowance.
Updated on 28 November 2022
Additional Frequency ET689 to/from Delhi.
Updated on 28 November 2022
1 piece additional check-in baggage in C9 & Economy for travel on ET641/640 & ET 688/689 per the below details
Travel: Between BOM and DEL to All ET online points, i.e For Journeys originating From BOM and DEL to All ET Online Points and From All ET Online Points to BOM and DEL
· New Baggage allowance : Business: 3 pieces (32 kgs each) ; Economy: 3 pieces (23kgs each).
· Sales: until 31DEC, 2022.
· Travel: Outbond & Inbound travel until JAN 31, 2023.
Free STPC on Fares from All ET Online African Destinations to BOM & DEL on ET640/641 & ET688/689. Sales until 31JAN23.
Updated on 11 November 2022
Request For Assistance with Improvement of ET641/640 Flight loads.
Dear Trades Partners,
Greetings !!
We humbly solicit your usual kind assistance and cooperation with improvement of our mid-day flights ET641-BOMADD & ET640-ADDBOM flight loads.
To assist you with our above request we would like to inform you that we have introduced attractive discounted economy RT & OW fares EX BOM to All Ethiopian Online African, America (IAD, EWR, JFK, ORD), Canada (YYZ), and Europe sectors, with FREE STPC (No transit Visa and yellow fever not mandatory) for most sectors wherever layover in ADD is more than 8 hours. (Travel BOMADD & ADDBOM must be only on ET641 & ET640 respectively).
Please find attached e-fliers for your kind attention, use/circulation.
Kindly assist circulate same internally to all your India staff and externally to your clientele, sub-agents and any/all other parties that you may deem suitable to create maximum awareness and assist us jointly generate maximum sales.
Explore Nairobi with Ethiopian Airlines Day flight.
Updated on 20 August 2022
Amman, Jordan flight commencement.
Updated on 05 August 2022
We are glad to announce that wef 26th July22 Ethiopian Airlines is allowing pass thru facility for card (visa/master/diners) payment is activated in BSP.
Happy Selling !!
Take care !! Stay safe always !!
Updated on 29 July 2022
Entry Restrictions to CAMEROON
Updated on 28 July 2022
Updated on 23 July 2022
Updated on 23 July 2022
Updated on 23 July 2022
Updated on 07 July 2022
Ethiopia Travel Restriction Update e-health declaration form Monkey Pox.
Updated on 27 June 2022
Avail of attractive economy and business class fares for travel on ET641/640 & ET689/688 EX BOM, DEL and All ET African, European & Middle East Online destinations, Toronto, Newark, New York, Washington & Chicago with FREE STPC if transit at Addis Ababa is more than 8 hours.
Updated on 06 June 2022
Updated on 19 May 2022
We are pleased to announce commencement of our Second Daily flight from Mumbai 'City of Dreams' to over 127 destinations starting from June 01, 2022.
We are pleased to announce commencement of our Second Daily flight from Mumbai 'City of Dreams' to over 127 destinations starting from June 01, 2022. We count on your usual understanding and support to promote and sell maximum on these flights to enable us jointly maximise loads and ensure optimum use of assigned capacity on same.
To assist you in promoting and improving loads on ET641/640 we have introduced attractive discounted economy RT & OW fares EX BOM to BOM to JUB, MGQ, HGA, MBA, ASM, EBB, JIB, KRT, NBO, JNB, CPT, FIH, DAR, JNB, KGL, TNR, ZNZ and other African online sectors, ET online America (IAD, EWR, JFK, ORD), Canada (YYZ), Europe and Gulf sectors, where travel BOMADD & ADDBOM must be only on ET641 & ET640 respectively. ***Fares are updated in system ***
Please also find attached artwork (Attachments 2-4) for your kind reference and use vide email, WhatsApp, FB and any other social media platforms. Kindly assist circulate same internally to all staff in all you India offices, and externally to all your sub-agents, business/corporate houses, mutual passengers and all/any other potential parties known to you, to ensure maximum awareness and generate maximum sales.
Updated on 07 May 2022
THE COVID-19 CERTIFICATE SHOULD READ RTPCR FROM ICMR RECOGNISED HOSPITAL OR CLINIC. To ensure minimum physical contact and smooth movement of passengers in the present pandemic situation, without compromising on the verification of the necessary details, the airline operators are advised to accept only those passengers who are carrying a negative RT-PCR test report with QR code for boarding international flights departing from lndia.
The report should be valid as per country specific directives.
The report should be strictly automated, printed in English and signed and stamped by the ICMR recognized Hospital or Clinic
All mandatory online forms for destination should be filled prior to reporting for the flight and proof of same to be carried to the airport
Please check respective destination country website for detailed COVID related travel regulations.
Web Check-in is mandatory.
Please carry a duplicate copy of your report to the airport
Mandatory Web Check:
Web Check-in is mandatory for travel on Ethiopian Airlines from India (BOM/DEL) and all ET Online Worldwide destinations.
Hence kindly advise all your frontline staff internally to ensure awareness and instruct them to intimate all passengers booked from your respective offices to use the QR code and do online web/mobile check-in before coming to airport and avoid possible inconvenience and smooth handling.
Incentive program : 5kg baggage incentive for all Mobile App and web check-in
Eligible passengers : All passengers checking-in through their mob-app and web departing from Ethiopian online destinations without connecting another airline.
Validity : From December 1st 2021 to May 31 2022
Terms and Conditions
The incentive is applicable on ET operated flights only.
The 5kg baggage incentive is eligible only for passengers with online check-in using ET Mobile-app or Website on ET online routes, except from UK..
Single Name No Longer Accepted by UAE Government for Inbound/Outbound Flights.
Effective immediately, passengers holding passports with one name (single name) will not be accepted by the UAE government for inbound and outbound flights. This does not apply to transit passengers.
Due to this change, passengers may be impacted. To enable our Trade Partners to self-service impacted tickets, SIA is issuing a global waiver policy as below.
1. Eligibility Criteria (Must fulfil all conditions)
a. Applicable for Singapore Airlines 618 tickets issued before/on 02 December 2022.
b. Travel itinerary contains SIA-operated flights to/from Dubai (DXB), UAE.
c. Passenger’s passport contains a single name. (Please refer to the below)
2. What is waived
a. Full refund (including ancillaries) will be accorded if the passenger falls within the eligibility criteria.
b. Re-routing is permitted with change fees waived. Fare differences (if any) must be collected.
3. Procedure for waiver
a. For GDS bookings
For refunds, insert the waiver code (provided below) into the remarks section.
For reissuance, insert the waiver code (provided below) into the endorsement box.
b. For NDC bookings, please contact your local Sales Ops / Sales teams to assist with the refund.
Requested Service
Waiver
Waiver Code in GDS Endorsement Box
Full Refund
Only applicable for passengers with passport containing a single name
Cancellation fee waived
Refund of non-refundable Fare
Refund of partially unused ticket (Proration by Distance)
Advisory on phishing scams and good cybersecurity practices.
Singapore Airlines wishes to advise customers to be cautious of phishing websites, emails, text messages, and phone calls that claim to be from Singapore Airlines.
To appear more authentic, such callers are able to modify their caller ID to imitate our official telephone numbers or modify their email addresses to imitate our official Singapore Airlines email accounts.
There are also scams where:
Fake hotline numbers are posted on the Internet. Customers who require assistance are advised to only contact the hotline numbers found on the official SIA website.
Individuals impersonate Singapore Airlines on messaging apps and approach the public with fraudulent job offers. Do note that all available job vacancies at Singapore Airlines are advertised at our official Careers portal, as well as on LinkedIn.
Singapore Airlines advises recipients to exercise discretion when revealing personal data to unverified sources. Recipients should verify emails, text messages, phone calls, and websites if they have any doubts, as well as lodge a police report. Should recipients wish to verify such calls, text messages or emails, or report a fake Singapore Airlines website, please send us the details via this link and we will get back to you as soon as possible.
The protection of our customers’ personal data is of utmost importance to SIA. We would like to advise customers to take guidance from the tips provided by the Cyber Security Agency of Singapore. This includes using different passwords for different websites, which helps to prevent third parties from using credentials that were previously compromised on non-Singapore Airlines Group websites to access their Singapore Airlines accounts.
Customers may visit this link to find out more about how they can keep their personal data safe. For more information on scams in Singapore, please visit https://www.scamalert.sg/.
Updated on 28 December 2022
Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations.
Effective 14 November 2022, passengers transiting to European Union (EU) destinations via Singapore will not be allowed to carry duty-free liquids, aerosols, and gels (LAGs) purchased from previous sectors.
This is to comply with the European Union security requirements. Only duty-free alcohol, liquids, aerosols, and gels purchased on board flights from Singapore to EU destinations, or at duty-free shops in Changi Airport transit area with security tamper-evident bag and proof of purchase, will be allowed to be brought into these destinations.
Updated on 28 December 2022
Travel Advisories.
Entry requirements and border controls are in place around the world. These are mandated by the respective governments as prerequisites to enter the country.
If you plan to travel soon, you can check the travel advisories for your destinations on this page. Information is sourced from the International Air Transport Association (IATA) or government-issued advisories.
As entry requirements may change at short notice, please check the latest travel advisory issued by the relevant local authorities before your trip. If the information differs from our travel advisory, do adhere to the official guidance from the authorities, as we may still be in the midst of updating our website with the latest regulatory changes.
If you have any connecting flights, check the transit requirement in your itinerary by entering your transit point(s) in the 'Transit requirements' section within the search results. If your transit and your destination have different requirements, please fulfill the stricter requirement.
Updated on 28 December 2022
Update on mask-wearing policy on Singapore Airlines flights.
Singapore Airlines (SIA) has updated our policy on the use of face masks during flights, following the latest guidelines from the Singapore government
With effect from 29 August 2022, customers are not required to wear face masks on board flights, unless they are travelling to or from destinations that require a face mask. Please view the mask requirements for your destinations here.
Customers who wish to wear a face mask on board may continue to do so. Face masks are also optional at Singapore Changi Airport.
Our website will be progressively updated with the guidelines on the use of face masks on board.
Updated on 28 December 2022
THAI And Singapore Airlines Sign MoU To Forge New Strategic Partnership.
Joint Release with Thai Airways International Public Company Limited
2 December 2022 - Thai Airways International Public Company Limited (THAI) and Singapore Airlines (SIA) have signed a Memorandum of Understanding (MoU) to form a new strategic partnership. This will result in the airlines progressively code sharing more extensively on each other’s services and exploring wide-ranging commercial collaboration that provides their customers with more options and value, as well as greater benefits and an enhanced travel experience.
In the initial phase, THAI and SIA will codeshare on each other’s flight services between Singapore and Bangkok. THAI will also codeshare on SIA’s flight services to Cape Town and Johannesburg in South Africa; Houston, Los Angeles, New York (John F. Kennedy International Airport and Newark Liberty International Airport), San Francisco, and Seattle in the United States of America; as well as Vancouver in Canada, by the first quarter of 2023, subject to regulatory approval.
Additional codeshare arrangements to points in both airlines’ networks will be explored to support increased air connectivity to Thailand and Singapore, as well as points in Europe, India, and South West Pacific routes.
Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines, said: “SIA and THAI have had a close relationship for many years, which we aim to strengthen through this comprehensive agreement. Both airlines have a loyal customer base, as well as extensive operations within South East Asia and around the world. This is a win-win opportunity to support the growth of our respective hubs and enhance the options and service offerings for our customers.”
Mr Suvadhana Sibunruang, THAI Acting Chief Executive Officer, said: “THAI and Singapore Airlines have shared a long-term relationship, and I am glad that this cooperation between the two airlines will certainly cater for the demand of travellers between Thailand, Singapore, and beyond. It will also enable the expansion of THAI’s network to more service points in the United States, Canada, South Africa, Europe, India, and South West Pacific routes. The codeshare arrangements will greatly benefit our customers in a range of service areas including the frequent flyer programme, customer experiences, lounge access, and airport ground services. The collaboration strengthens both the airlines’ networks as members of Star Alliance.”
Updated on 28 December 2022
SIA Group transit flights through Singapore.
All travellers, regardless of vaccination status, will be allowed to transit through Singapore on all Singapore Airlines flights as long as they meet the entry requirements of their final destination.
Travellers are not required to present a negative pre-departure test result to transit through Singapore. However, they may still be required to produce a valid negative Covid-19 test certificate if it is required for entry into their planned destination.
Transit to Mainland China
Please note that due to operational requirements, transit in Singapore to any destination in Mainland China is only allowed for customers travelling on Singapore Airlines and/or Scoot flights, with a minimum connection time of four hours or more. Customers are required to meet the entry requirements into Mainland China, which includes a negative PCR test result 48 hours prior to the departure flight from Singapore, and a valid health code from the Chinese Embassy or consulate where the PCR test was taken.
Singapore Airlines is committed to the well-being of our customers, and has measures in place to ensure that they travel with peace of mind. Learn more about our #SIAcares initiatives here.
Through much effort, the situation at Amsterdam Airport Schiphol (AMS) is back to ‘normal' for customers departing from and transferring through AMS.
This applies to customers traveling with and without baggage. Additional waiting times are not expected during the Christmas period either.
KLM is slowly phasing out some of the additional measures that were taken:
• no additional long-haul flights have been canceled and,
• the Minimum Connecting Time (MCT) for KLM flights at Amsterdam is back to standard
o EUR-EUR: 40 minutes
o EUR-ICA: 50 minutes
o ICA-ICA: 50 minutes
The travel alert on KLM.com has been updated.
Updated on 10 January 2023
Boeing 747-800 to fly Bengaluru - Frankfurt effective 02 June 2023.
In the Winter Schedule 2022-2023, Air France operates 24 weekly flights to Paris from 4 cities Bengaluru, Chennai, Delhi and Mumbai.
ESSENTIAL COVID-19 RELATED TRAVEL INFORMATION
FOR PASSENGERS ARRIVING TO INDIA ARRIVAL GUIDELINES
UPDATE : effective 22nd November 2022
Ministry of Health & Family Welfare India has updated ‘Guidelines for International Arrivals’ in context of COVID-19. The present guidelines are revised in light of sustained declining COVID-19 trajectory and significant advances being made in COVID-19 vaccination coverage both globally as well as in India.
These guidelines are valid effective 22nd November 2022 till further orders.
More information here.
Submission of self-declaration form on the online Air Suvidha portal is now discontinued.
Passengers should preferably be fully vaccinated as per the approved primary schedule of vaccination against COVID-19 in their Country.
Any passenger having symptoms of COVID-19 during travel shall be isolated as per standard protocol i.e. the said passenger should be wearing mask, isolated and segregated from other passengers in flight/travel and shifted to an isolation facility subsequently for follow up treatment.
Thermal screening will be done in respect of all the passengers by the health officials present at the point of entry.
The passengers found to be symptomatic during screening shall be immediately isolated, taken to a designated medical facility as per health protocol (as above).
All passengers should self-monitor their health post arrival also shall report to their nearest health facility or call National helpline number (1075)/ State Helpline Number in case they have any symptoms suggestive.
Updated Health Regulations for Travel to France
The French authorities have lifted all the health restrictions related to COVID-19 currently in force for travel from abroad to France, Corsica, and French overseas, as well as for travel between France and French overseas in both directions. The classification of countries (green, orange, red), which identifies zones of virus circulation, is also removed.
For more information please visit here.
AIRPORT TRANSIT VISA (ATV) FRANCE
The French authorities have implemented travel requirements with regard to Airport Transit Visa (ATV) to transit via France for final destination outside the Schengen Area.
Passengers are required to personally ascertain eligibility based on details provided on The French Government’s website by clicking here. For a general overview of travel conditions visit Air France Travel Doc.
For information pertaining to TRANSIT, kindly select “Transit” in menu option to know information specific to ATV.
Passengers transiting through France must ensure they meet the validity requirements for both transit and final destination. Passengers are personally responsible to ensure the same before planning travel.
Updated on 29 December 2022
Distribution Surcharge Update.
As of 1 January 2023, Air France and KLM will increase the Distribution Surcharge on GDS sales from EUR15 to EUR17 per one way. This surcharge partially covers the GDS distribution costs. Since the implementation in April 2018, Air France and KLM indicated that the level of the Distribution Surcharge would be regularly reassessed and could change in the future. The revaluation is necessary because the cost difference has increased since the introduction of the Distribution Surcharge.
As a reminder, the Distribution Surcharge applies:
• to GDS sales,
• on AF and KL marketed flights, irrespective of operating airline and point of sale,
• at ticketing time, regardless of haul or fare type, booking class, pricing program, cabin, and ticket stock.
The surcharge does not apply to Groups and to sales by travel agents using AF&KL NDC connections.
The Distribution Surcharge will be filed and visible in the GDS.
The increased surcharge applies when a new fare quote is made on/after 1 January for travel on/after 1 January 2023. When the historic fare quote is used for tickets issued before 1 January 2023, the EUR15 surcharge applies. When fares are re-quoted on/after 1 January 2023, the EUR17 surcharge applies.
Air France and KLM are expanding the possibilities to connect to NDC and continue to propose dedicated content only for NDC, such as continuous pricing (new attractive pricing points), dynamic pricing of ancillaries, and new products, e.g. bundles (a combined offer of an airline ticket and a paid option).
Combinability Short- and Medium-Haul Routes.
Air France and KLM have changed the combinability conditions of Light, Standard, and Flex fare options on short- and medium-haul routes. Instead of full combinability between the three different fare options customers can now only combine within the same fare option, however, they can still combine with a different cabin. The new combinability conditions are:
Light: Light Economy only
Standard: Standard Economy and Standard Business cabin can be combined
Flex: Flex Economy, Full Flex (Y/W class), and Flex Business cabin can be combined
Updated on 03 October 2022
Operational Difficulties at Amsterdam Airport Schiphol.
Due to the current situation at Amsterdam Airport Schiphol, KLM has implemented several measures:
A number of seats on KLM and KLM Cityhopper are reserved for customers who missed their flights due to long queues at Schiphol so they can be rebooked.
Sales will be restricted on European KLM flights and Air France, KLM, and Delta long-haul flights from Amsterdam until 9 October 2022.
Updated on 03 October 2022
Dutch Flight Tax Increase.
Following a decision made by the Dutch government, the Dutch flight tax (VV) will be increased for all customers departing from the Netherlands with a travel date as of 1 January 2023.
To make sure that the correct amount is already charged for customers who travel as of 1 January 2023, the increased amount of EUR26,43 will be charged effective immediately.
Air France, Delta Air Lines, and Virgin Atlantic will apply the same to customers traveling from AMS. Customers transferring at AMS are not impacted.
The first flight planned to be equipped with the new KLM Premium Comfort cabin will be the KL641 on 27 August 2022 from AMS to New York-JFK.
Sales will start as of 30 August, for all flights with Premium Comfort.
Customers who already have a booking in Economy Class and who are interested in experiencing the new cabin may be offered a paid upgrade during check-in,
subject to availability. Customers with an Economy Class ticket can also choose to buy an upgrade offline, outside the check-in window.
Premium Comfort can be booked in booking classes: W, S, and A. The new cabin will be available on flights operated with a Boeing 787-10,
to New York - JFK, San Francisco (SFO), Los Angeles (LAX), Chicago (ORD), Nairobi (NBO), and Kilimanjaro (JRO)/Dar es Salaam (DAR).
The number of destinations will increase over time, as Premium Comfort will be available on Boeing 787-9 aircraft.
Customers traveling in Premium Comfort will have SkyPriority, receive improved amenities, and enjoy more comfort.
Flying Blue members will also earn twice as many XP as in Economy Class.
In alignment with Air France's Premium Economy cabin, customers can select their seat in advance as a paid option in the Premium Comfort cabin.
Flying Blue Platinum, Gold, and Silver Elite members and Corporate customers (except bluebiz customers) can book their seat free of charge.
In addition, Choice of Standard Seat applies, which means that Flex fares allow customers to select their seat for free.
Seats are displayed as chargeable before ticketing. Customers traveling to/from the U.S., Canada, and Mexico can select a seat free of charge until further notice.
SSRs which are NOT accepted in Premium Comfort are:
Pet in Cabin (PETC)
Stretcher (STCR)
DEPU/DEPA
Extended leg rest (EXST)
Note: extended leg rest or a passenger of size is not permitted. EXST for comfort is permitted.
Terminal 2G at Paris-CDG has been welcoming Air France customers again since 14 April 2022. They will find all the airline's services here, from check-in (with interactive terminals and an automated baggage drop-off area) to boarding, including the Air France lounge opens to customers travelling in Business class or Elite + members of the Flying Blue programme.
Accessible by a direct shuttle every 7 minutes from Terminal 2F (at departure level), Terminal 2G is appreciated by Air France customers for its human scale, the speed of formalities (cabin baggage scanning) and the elegance of the Air France lounge. The boarding lounge was completely renovated by Aéroports de Paris before reopening. Its new design is reminiscent of emblematic places in the capital such as the Rue de Rivoli and the Luxembourg Gardens.
Updated on 19 May 2022
Air France & KLM Flights to Doha
Between 14 November and 25 December 2022, AF will operate flights between CDG and DOH using a Boeing B787-9/B777.
- Between 17 November to 18 December 2022, KL will operate three weekly flights, on Tuesday, Thursday, and Saturday between AMS and DOH, using a Boeing B777-200.
Updated on 19 May 2022
Air France and KLM Codeshare Agreement with IndiGo
Air France and KLM signed a codeshare agreement with IndiGo (6E) last December, which is in place for travel as of 13 May 2022. Air France and KLM are the first major European airlines to have a codeshare agreement with 6E.
With this commercial partnership, AF customers can book tickets to 30 IndiGo destinations* within India through four gateways: Delhi (DEL), Mumbai (BOM), Bengaluru (BLR), and Chennai (MAA), in connection with an AF flight from/to Paris-CDG. KL customers can book tickets to 20 IndiGo destinations within India through three gateways: DEL, BOM, and BLR, in connection with a KL flight from/to Amsterdam.
* On 13 May 2022, services are launched to the following six destinations: Ahmedabad (AMD), Pune (PNQ), Hyderabad (HYD), Kolkata (CCU), Kochi (COK), and Chennai (MAA). As of 1 June 2022, all destinations will be served. Find attached a list of destinations.
Customers benefits:
Customers can fly to the destination of their choice with one single ticket and they only need to check-in at the airport of departure.
For flights departing from India, customers can benefit from through check-in (IATCI). If they have a different connecting terminal at DEL or BOM, customers have to collect their baggage* upon arrival in DEL or BOM and must check their baggage in again at the AF KL check-in desks.
For flights to India, baggage* has to be collected upon arrival in India to be cleared by customs and checked in again on the onward domestic flight.
* for cabin baggage, the regulations of the operating carrier (6E) apply: one piece of cabin baggage
weighing no more than 7 kg and whose total dimensions do not exceed 115 cm.
All customers can select their seat on the IndiGo website. Customers booked in A and Y class (Premium) benefit from priority check-in, priority baggage, and lounge access. Currently, online check-in through the IndiGo website is not available.
On board, AF and KL customers can enjoy free snacks and drinks.
Flying Blue members can earn Miles on AF and KL marketed/6E operated flights.
There is no interline agreement with 6E. Therefore, only AF or KL marketed/6E operated flights connecting with AF or KL flights can be issued on 057 and 074 tickets. It is not possible to issue 057 and 074 tickets on 6E marketed/operated flights.
The GDS has been updated.
Mandatory RT PCR Negative Report to Enter India Ex-South Korea.
Starting 1st January 2023, Government of India has made it mandatory for all incoming international travellers to have RT-PCR Negative Report conducted 72 Hours before departure and Upload the same on Air Suvidha Portal.
Hence you are requested to kindly inform your passengers to arrange an RT-PCR Negative report to board the flights from South Korea to India.
For more details please refer to Government of India Circular and Guidelines.
We have a transit product from DEL/BOM to AUS & US.
Sales & Travel till 30Apr'23
PEY - W class; Ecy - K & Above
3 working days required to confirm lounge
CX Boarding pass and PPL confirmation must be presented
Permitted for Max 6hrs stay
Applicable on CX flights only
Lounge is offered either on OB or INB
Transit time should be more then 6 hrs
Lounge is su ject to availability and between Lounge operating hours only.
If any of the paxs miss booking their lounge in advance or are travelling to other destinations or booked in lower non- elligibe RBD, they can still access lounge by showing thier boarding pass at the lounge and avail 40% discount, subject to availability.
Updated on 03 February 2023
GovHK: Online Application for Entry for Visit / Transit in Hong Kong.
If incase PAR for HKG is rejected, we no more have to send physical docs to HKG and now can upload the documents on below link and get our visa request processed. Below is the link to submit your documents.
https://www.gov.hk/en/nonresidents/visarequire/visasentrypermits/applyvisit_transit.htm
Note:- PAR is required if you are visiting HKG, If pax is transiting HKG then PAR is not required.
Updated on 30 January 2023
Discover our best fares to Hong Kong from Bengaluru.
Enjoy premium transit experience at Hong Kong International Airport (HKIA).
Elevate the long transit experience for your travellers flying with Cathay Pacific. Sit back and relax at the award-winning Plaza Premium Lounge with a range of quality services available for your enjoyment. Enjoy up to 40% off at the Plaza Premium Lounge now!
Eligibility
Applicable Lounges
Special Rate
Promotion period
Transit passengers at HKIA holding valid Cathay Pacific boarding passes
Plaza Premium Lounge Gate 1, HKIA
Plaza Premium Lounge Gate 35, HKIA
Plaza Premium Lounge Gate 60, HKIA
HKD 340* for 2 hours
HKD 600* for 6 hours
* per user per visit
Until 30 April 2023
TERMS AND CONDITIONS
Offer applicable for Cathay Pacific fares booked between 1 January 2023 and 30 April 2023.
To redeem the offer, customers must present a valid Cathay Pacific Boarding Pass and make payment at the reception of Plaza Premium Lounge in HKIA.
Plaza Premium Lounge reserves the right to deny entry or collect the prevailing entrance fee difference. Lounge use access is not eligible for rewards or loyalty points accrual on Plaza Premium Lounge’s rewards programme Smart Traveller.
Shower usage is not included in this lounge service price, shower service needed to be purchase separately.
This offer cannot be redeemed for cash nor used in conjunction with other offers.
It is the merchant’s sole responsibility to ensure the quality of the value-added offers. Cathay Pacific Airways is not responsible for any act or omission of Plaza Premium Lounge and shall not accept any responsibility for any damage, loss, injury or disappointment suffered from any value-added offers redeemed by passengers.
Cathay Pacific reserves the right to suspend, amend or modify the promotion and any of these terms and conditions at any time at its sole discretion and without prior notice or liability.
Other Cathay Pacific and merchant terms and conditions apply.
In case of any dispute, the decision of Cathay Pacific and Plaza Premium Lounge shall be final and no correspondence or discussion shall be entered into.
For enquiries, please contact your Cathay Pacific sales representative.
Updated on 09 January 2023
Special Ticketing Guideline for Nagoya (NGO).
Latest update: 29 Dec 2022 15:38 HKT (GMT+8)
Due to new travel policies related to Nagoya (NGO) in Japan, we’re waiving all ticket rebooking, rerouting and refund charges – so you can rearrange your plans easily
Flights to/from/through
Ticket issuing period
Original travel period
Ticket change deadline
Travel must be completed by
Flights to/from Nagoya (NGO)
Tickets issued on/before 29Dec2022
Departure between 30Dec2022 to 31Jan2023
Ticket must be changed by 31Jan2023
31Mar2023
Please note the following:
Tickets must be booked on a Cathay Pacific flight
New travel dates must be on/before 31Mar2023 and are subject to flight availability
Cannot be applied to tickets that have already been fully or partially refunded
Fare/tax differences may apply
Updated on 09 January 2023
Important information for customers travelling to Australia from the Chinese Mainland, Hong Kong SAR and Macao SAR.
Latest update: 03 Jan 2023 15:55 HKT (GMT+8)
The Australian Government has introduced additional health- related travel requirements for all passengers travelling from the Chinese Mainland, Hong Kong SAR and Macao SAR who are arriving in Australia after 00:01am on 5 January, 2023. Passengers starting their journey in these places will need to present a negative COVID-19 test result in order to travel. Please note the following test requirements:
The test is compulsory for everyone aged 12 and above
The test must be conducted within 48 hours of departure from the city where they start their journey
The test can be a Polymerase Chain Reaction (PCR), Nucleic Acid Amplification (NAAT) or a medically administered or supervised Rapid Antigen Test (RAT)
The test report can be in any language
Passengers must have a printed or digital copy of their test result available to show Government authorities on arrival
Passengers who begin their journey from anywhere other than the Chinese Mainland and Macao SAR and transit through Hong Kong SAR only, will not be required to undertake a pre-departure COVID-19 test. For further information, please visit the Australian Department of HealthOpen a new window website.
Updated on 09 January 2023
Reinstated flights to/from Japan and Hong Kong.
Following the latest travel restriction adjustments by the Japan authorities, we are updating our flight schedules to accommodate the ongoing travel demand between Hong Kong and Japan.
We have reinstated the following passenger flights:
Routes
January 2023
February 2023
Sapporo – New Chitose Airport (CTS)
CX580 HKG to CTS 9, 23, 25 and 30 January 2023
CX581 CTS to HKG 23 & 25 January 2023
CX580 HKG to CTS 1 February 2023
CX581 CTS to HKG 1 February 2023
Fukuoka Airport (FUK)
CX588 HKG to FUK 8, 10, 12, 13, 14, 17, 19, 20, 21, 24, 26, 28 and 31 January 2023
CX588 HKG to FUK 2 February 2023
Updated on 09 January 2023
Special Ticketing Guideline for Fukuoka (FUK) and Sapporo (CTS).
Due to new travel policies related to Fukuoka (FUK) and Sapporo (CTS) in Japan, we’re waiving all ticket rebooking, rerouting and refund charges – so you can rearrange your plans easily
Flights to/from/through
Ticket issuing period
Original travel period
Ticket change deadline
Travel must be completed by
Flights to/from Fukuoka (FUK) and Sapporo (CTS)
Tickets issued on/before 27Dec2022
Departure between 30Dec2022 to 31Jan2023
Ticket must be changed by 31Jan2023
31Mar2023
Please note the following:
Tickets must be booked on a Cathay Pacific flight
New travel dates must be on/before 31Mar2023 and are subject to flight availability
Cannot be applied to tickets that have already been fully or partially refunded
Fare/tax differences may apply
Updated on 06 January 2023
Special Ticketing Guideline for Nagoya (NGO).
Latest update: 29 Dec 2022 15:38 HKT (GMT+8)
Due to new travel policies related to Nagoya (NGO) in Japan, we’re waiving all ticket rebooking, rerouting and refund charges – so you can rearrange your plans easily
Flights to/from/through
Ticket issuing period
Original travel period
Ticket change deadline
Travel must be completed by
Flights to/from Nagoya (NGO)
Tickets issued on/before 29Dec2022
Departure between 30Dec2022 to 31Jan2023
Ticket must be changed by 31Jan2023
31Mar2023
Please note the following:
Tickets must be booked on a Cathay Pacific flight
New travel dates must be on/before 31Mar2023 and are subject to flight availability
Cannot be applied to tickets that have already been fully or partially refunded
Fare/tax differences may apply
Updated on 02 January 2023
HI, important info:
It's hereby clarified that passengers transiting from HKG are to have their Negative RT-PCR reports to be uploaded within 72 hours on Air Suvidha Portal irrespective of their originating countries before coming to any Indian Airport.
Updated on 26 December 2022
Special Ticketing Guideline for snowstorm in Canada
Due to snowstorm in Canada , with immediate effect, rebooking/rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 23 December 2022 (original ticket issued date) for Worldwide travel with Cathay Pacific confirmed booking arriving to and departing from Toronto on 23 December 2022 - 31 December 2022.
Details as follows:
1. Cathay Pacific ticket stock (for Redemption ticket, please refer to point 4)
a. Cancellation and Refund
No waiver on cancellation, and refund charges.
b. Rebooking/ Rerouting
Rebooking/ rerouting charges will be waived on conditions that
Such requests are made on/before 31 December 2022 and before departure, for travel with Cathay Pacific confirmed booking arriving to or departing from Toronto on 23 December 2022 - 31 December 2022.
No-show passenger is not eligible for the waiver
Revised (NEW) travel date must be completed on/before 28 February 2023 and subject to flight availability.
The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
Rerouting to/from/via Cathay Pacific online (marketing) cities by Cathay Pacific marketing flights only.
And subject to flight availability and fare/ tax difference
Note: For flight that has been cancelled and/or confirmed to be cancelled, please handle as Planned Schedule Change or Involuntary Changes.
c. Endorsement
Condition of the respective fare rules apply.
Note: For flight that has been cancelled and/or confirmed to be cancelled, please handle as Planned Schedule Change or Involuntary Changes.
d. Group
Conditions 1 (b-c) above are applicable for Groups. Please contact local sales office for details.
2. For oneworld carriers tickets
The latest version of oneworld customer disruption management applies.
3. Other carriers tickets
Refer to the validating carrier.
4. Redemption Tickets (Cathay Pacific ticket stock only)
a. Cancellation and Refund
No waiver on refund fee.
b. Rebooking/ Rerouting
Waive on rebooking and reissue fee.
Request must be made on/before 31 December 2022 and before departure, by contacting Customer Care Department agents.
No-show passenger is eligible for the waiver.
Applicable to all award types.
Applicable to totally unused/partly used tickets.
Revised (NEW) travel date must be on/before 28 February 2023 and subject to flight and redemption seat availability. In which case, the ticket expiry date will be adjusted accordingly.
Rerouting to/from/via other destinations within Cathay Pacific and our partner airlines' network is permitted, subject to flight and redemption seat availability, miles and tax difference.
We will monitor the situation closely and advise amendments if necessary.
Updated on 26 December 2022
Flight cancellations due to winter storms in Vancouver and Toronto.
Due to intense winter snow storms in the Vancouver and Toronto area, a number of flights to/from Vancouver and Toronto have been affected. This has led to the cancellation of the following Cathay Pacific flights:
CX826 – 23 December 2022
CX829 – 24 December 2022
CX888 – 24 December 2022
CX865 – 24 December 2022
If you’ve been impacted by these cancellations, we’re very sorry as we know how important travel during the festive season is.
We will be rebooking all affected customers onto the next available flight. We have started this rebooking process and as soon as arrangements are available, you will receive an email with your new flight details. You will also be able to view them in Manage Booking. Please ensure your contact details are up to date in Manage Booking so we can get in touch with the latest information.
We thank you in advance for your patience while we make these arrangements during the busy festive season.
You have the option to change your flights
We're waiving ticket change and cancellation fees, so plans can be rearranged easily. View our special ticketing guidelines to learn more.
Flexible ticket conditions for flights to and from Vancouver and Toronto.
Due to intense winter storms in the Vancouver area and the operating restrictions at Vancouver International Airport, we’re waiving all ticket rebooking, and rerouting charges – so you can rearrange your plans easily
Flights to/from/through
Ticket issuing period
Original travel period
Ticket change deadline
Travel must be completed by
Flights to/from Vancouver and Toronto
Tickets issued on/before 21Dec2022
Departure between 21Dec2022 and 31Dec2022
Ticket must be changed by 31Dec2022
28Feb2023
Please note the following:
Tickets must be booked on a Cathay Pacific flight
New travel dates must be on/before 28Feb2023and are subject to flight availability
Cannot be applied to tickets that have already been fully or partially refunded
Fare/tax differences may apply
Updated on 20 December 2022
Fuel surcharge updates.
A fuel surcharge is included on all Cathay Pacific tickets. The surcharge is on a per flight sector basis irrespective of fare type. It is included in the fare quoted on all our direct channels.
For flights
between Hong Kong and South West Pacific, North America, Europe, Middle East and Africa
between Japan and USA;
between USA and Brazil, Chile, Peru,
between New Zealand and Chile,
between Brazil and United Kingdom, France, New York,
between Kazakhstan and Hong Kong, Korea, Thailand,
between Africa and Brazil,
between Spain and Brazil, Chile, Peru,
between Qatar and Brazil, Croatia, Kenya, Russia, Serbia, Seychelles, Ukraine:
Tickets purchased in: (Refer to table below for journeys originating from Japan)
Until 31 December 2022
From 01 January 2023
Canada
CAD 198.20
CAD 198.20
New Zealand
NZD 257
NZD 257
Hong Kong
HKD 1127
HKD 1127
Others
USD 144.50
USD 144.50
Journeys originating from: (regardless of where the ticket is purchased)
Until 31 December 2022
From 01 January 2023
Japan
JPY 22000
JPY 22000
For flights between Hong Kong and South Asia Sub-Continent:
Tickets purchased in: (Refer to table below for journeys originating from Japan)
Until 31 December 2022
From 01 January 2023
Canada
CAD 94.40
CAD 94.40
New Zealand
NZD 122
NZD 122
Hong Kong
HKD 537
HKD 537
Others
USD 68.90
USD 68.90
Journeys originating from: (regardless of where the ticket is purchased)
Until 31 December 2022
From 01 January 2023
Japan
JPY 11000
JPY 11000
For flights not mentioned above:
Tickets purchased in: (Refer to table below for journeys originating from Japan or Chinese Mainland)
Until 31 December 2022
From 01 January 2023
Canada
CAD 44.50
CAD 44.50
New Zealand
NZD 58
NZD 58
Hong Kong
HKD 253
HKD 253
Others
USD 32.40
USD 32.40
For flights not mentioned above:
Journeys originating from: (regardless of where the ticket is purchased)
Until 31 December 2022
From 01 January 2023
Chinese Mainland
Sectors from Chinese Mainland to Hong Kong
CNY 135
CNY 135
Sectors from Hong Kong to Chinese Mainland
HKD 165
HKD 165
Japan
Sectors between Japan and Hong Kong or Taipei
JPY 12700
JPY 12700
Sectors outside Japan excluding Hong Kong or Taipei
JPY 5000
JPY 5000
Philippines
Sectors between Philippines and Hong Kong
PHP 835
PHP 835
Sectors outside Philippines excluding Hong Kong
USD 32.40
USD 32.40
Please note:
The fuel surcharges will be adjusted in accordance with fuel prices on a monthly basis.
Fuel surcharges will be calculated in US dollars, with the exception of tickets purchased in Hong Kong, Canada, and New Zealand, where fuel surcharges will be collected in the local currency.
Fuel surcharge does not apply to the following Cathay Pacific sectors:
Codeshare ferry services to/from Hong Kong
Journey originating from Bangladesh and ticket purchased in Bangladesh
Codeshare flights are also subject to respective fuel surcharges
Updated on 20 December 2022
Terminal change at Paris Charles De Gaulle Airport.
Effective from Thursday, 8 December 2022, Cathay Pacific flight operations at Paris Charles De Gaulle Airport will be moved to Terminal 1.
All passengers are advised to proceed to Terminal 1 – Hall 1 for all departure formalities. Check-in counters will open 4 hours prior to the scheduled flight departure time and will close 75 minutes before departure. Passengers are reminded to check in as early as possible to allow sufficient time to arrive at the boarding gate.
Updated on 20 December 2022
Important notice for passengers departing from India.
Given the upcoming peak season, which is expected to last till the end of January 2023, all passengers departing from India on international flights are recommended to arrive at the airport at least 3.5 hours prior to their scheduled time of departure.
Passengers are requested to keep their e-ticket, boarding pass and identity documents handy to avoid delays and inconvenience at the terminal entry gates.
Updated on 20 December 2022
Upcoming strike action to affect travellers entering the United Kingdom.
Latest update: 16 Dec 2022 11:11 HKT (GMT+8)
Between 23–31 December, strike action by UK Border Force officers will impact travellers arriving at London Heathrow and Manchester Airport.
Passengers arriving at these airports can expect to experience the following:
Extended wait times of up to 3 hours at immigration and passport control
Delays at baggage claim for all passengers
Passengers travelling on UK and European Union passports as well as those issued by Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway Singapore, South Korea, Switzerland and the USA are strongly encouraged to use the automated e-Gates which will provide a faster immigration clearance experience.
We will continue to update the website with the latest information.
Updated on 20 December 2022
Latest update: 19 Dec 2022 19:25 HKT (GMT+8)
We are aware of phishing emails that have been targeting Cathay Pacific customers and misusing our company name. We believe that scammers are attempting to deceive customers into providing sensitive information through their participation in fraudulent forms.
Please note that we will not ask customers to reveal personal information, such as passwords, credit card numbers and account information via email. If you would like to make changes to your booking and you booked through Cathay Pacific, visit Manage Booking. If you purchased your ticket through a third party, please contact them directly to organise your change.
If you have received an email you think is suspicious, please do not click on any links contained within them or supply any personal information, including credit card details that could be used to identify you.
Anyone who has provided personal information through these fraudulent websites should contact the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force at +852 2860 5012.
Cathay Pacific welcomes the Hong Kong SAR Government’s latest measures to facilitate travel to Hong Kong, especially the decision to remove the Amber Code restrictions under the Vaccine Pass for inbound persons entering Hong Kong effective tomorrow, 14 December 2022.
The adjustments will help further boost sentiment for travel, especially among inbound visitors, thereby facilitating the resumption of travel activities and strengthening of network connectivity at the Hong Kong aviation hub.
The Cathay Pacific Group, which includes passenger airlines Cathay Pacific and HK Express, has already added about 3,000 passenger flight sectors in the fourth quarter of this year. This includes Cathay Pacific resuming flights to popular destinations such as Tokyo (Haneda), Denpasar (Bali) and Zurich in November, as well as Sapporo, Fukuoka, Penang and Dhaka in December. More popular destinations are set to be resumed in 2023, including Phuket and Nagoya in January.
Meanwhile, HK Express has resumed flights to Tokyo (Haneda), Chiang Mai and Da Nang in December, with services to Jeju and Busan in the pipeline for January.
The Group remains fully committed to rebuilding the connectivity of the Hong Kong international aviation hub. As a Group, we are on track to achieve our target of operating up to one-third of pre-pandemic passenger flight capacity levels by the end of 2022. We anticipate that we will be operating around 70% of pre-pandemic passenger flight capacity by the end of 2023, with an aim to return to pre-pandemic levels by the end of 2024.
Updated on 12 December 2022
Pre Arrival Registration for Hong Kong and transit restrictions for China.
CX upcoming flights & connections for the month of May from DEL/BOM.
Updated on 11 May 2022
Updated on 04 May 2022
Fly Ready
Enjoy fast, seamless and stress-free check-in.
Introducing Fly Ready: a convenient way to upload your COVID-19 test results and other required health documents before your flight to Hong Kong. We’ll verify them ahead of time – so you can arrive at the airport ready to fly.
Get ready to fly
Important information for passengers travelling to Hong Kong
In response to COVID-19, the Hong Kong SAR Government has updated the health related immigration requirements for passengers who are travelling to Hong Kong.
Entry restrictions
From 1 May 2022, non Hong-Kong residents will be permitted to enter Hong Kong. They will be subject to the same entry and quarantine requirements as Hong Kong residents (see the section below for further information).
Click Here. for more details.
Updated on 21 Apr 2022
Important information for passengers in transit at Hong Kong International Airport from 1 April 2022
The Hong Kong Airport Authority has announced that from 1 April 2022, transit and transfer services at Hong Kong International Airport will resume.
Passengers are asked to ensure their booking meets the Airport Authority’s specific transit requirements.
Passengers from all overseas countries and the Taiwan region are also reminded that they need to have proof of a negative COVID-19 PCR test – the sample taken within 48hrs of the scheduled departure time of their flight to Hong Kong to be eligible to transit in Hong Kong. This is required even if their final destination does not require a pre-departure test.
This section is focused on Qatar Airways the rules of acceptance of expectant mothers.
When receiving request for such reservations, the booking office should endeavour to obtain all supporting information such as, time of confinement, any expected complications in delivery, previous cases or multiple births .etc.
MEDIF is required if there is a possibility of passenger entering into 33rd week of pregnancy during transit.
MEDIF is required in case of multiple or complcated pregnancy.
Fly Direct from BOM, DEL, BLR, HYD & AMD TO DA NANG
Updated on 25 August 2022
Fly Direct from Bangalore, Hyderabad & Ahmedabad to DA NANG.
Updated on 23 August 2022
Updated on 06 August 2022
Updated on 16 February 2023
UMRAH RESTRICTIONS.
Passenger can board this flight only if he is holding a validUmrahvisa or
if he is a GCC national (excluding Saudi nationals).
It's the passenger's responsibility to obtain the correct visa to enable you to travel on these flights. If a passenger arrives at the airport and doesn't
have the correct documentation, he will be denied boarding and there will be no refund .
The flights -G91732, G91733 , G91730,G91731 are exclusivelyUmrahflights
which arrive and depart through the Hajj terminal where onlyUmrahvalid
visa holders can arrive .
The visas below are not allowed on theUmrahflights
mentioned :
Tourist Visa
Visit Visa
Exit Re-Entry Visa
New Employment Visa
On Arrival Visa
Business Visa
Transit Visa
Saudi nationals
Updated on 23 November 2022
WHERE NEXT :: 3L-RUSSIA NEW ROUTES EFF 29 DEC'22.
We are pleased to inform you that below New Routes to RUSSIA have been loaded to 3L-Network effective 29th DEC'22 as per the following schedule:
KZN-Kazan
SVX-Yekaterinburg
Al
FlNo
Start
End
Pattern
Orig
STD
STA
Dest
3L
756
29/Dec/2022
23/Mar/2023
1..4...
AUH
09:05
15:20
SVX
3L
757
29/Dec/2022
23/Mar/2023
1..4...
SVX
16:25
20:50
AUH
3L
788
30/Dec/2022
24/Mar/2023
.2..5..
AUH
09:00
13:05
KZN
3L
789
30/Dec/2022
24/Mar/2023
.2..5..
KZN
14:05
20:05
AUH
Local Time
Updated on 16 February 2022
JL Advisory | INDIA - JAPAN UPDATED TRAVEL RESTRICTIONS.
This is to inform you all about the Revised Guidelines for International Travellers.
With Reference to Notice from "Government of India, Ministry of Health and Family Welfare"
1. If any passenger is travelling from China, Singapore, Hongkong, Republic of Korea, Thailand and Japan has to get an RT PCR test 72 hours prior to departure to India and upload the RT PCR test in Air Suvidha Portal along with the Self declaration form.
2. This will also apply to transiting passengers through these countries irrespective of their originating countries before coming to Indian Airport.
3. The existing practice of post - arrival random testing of 2% passengers shall continue.
Guidelines for International Arrivals w.e.f 01JAN'23.
Greetings from Japan Airlines !!!
We would like to inform you of the new guidelines for international arrivals by the Government of India (Ministry of Health and Family Welfare). All international flights from certain high-risk countries (China, Singapore, Hong Kong, Republic of Korea, Thailand and JAPAN). Such travellers would be required to:
Submit complete and factual information in the self-declaration form on the online Air Suvidha portal (www.newdelhiairport.in) before the scheduled travel, including last 14 days’ travel details.
Upload negative COVID-19 RT-PCR report on the Air Suvidha portal (The test should have been conducted within 72 hrs prior to undertaking the journey).
For more information, please refer to the attached file.
This is to inform you all that The Ministry of Health & Family Welfare (MoHFW) has issued Guidelines for International Arrivals about their decision to implement some measures to minimize the Covid Risk. Please find the following:-
• 2% of the total passengers in the flight shall undergo random post arrival testing at the airport on arrival. w.e.f. 24th DEC. (10:00 Hrs. IST).
• Cost of 2% testing will not be borned by the Passengers.
• Children under 12 years of age are exempted from post-arrival random testing.
For more details, please go through with attached detailed guidelines and ensure mandatory compliance.
The pre screening for quarantine for fast track use, which was previously applied for through MySOS is transferred to VisitJapanWeb provided by the Digital Agency.
If passengers entering Japan on or after November 14, 2022, they will not be able to make a new application through MySOS.
They must apply through VisitJapanWeb, where they will be able to register and apply for quarantine documents with immediate effect.
Please refer to attached notice and attachments for further details.
JAL has created an exciting web page for all trade partners and passengers where they can get all travel and fun related information which will help to add a unique experience in Japan.
Kindly refer to below link and explore Japan's uniqueness-:
New Dedicated Toll Free for India Trade effective 01 January 2023.
New Dedicated Toll Free for India Trade effective 01 January 2023
Dear Trade Partner,
Effective 01 January 2023, our trade support contact number is changing to 000 8000503214. Please use this number for any trade related queries between 0900 and 1800, Monday to Saturday.
Please continue to use our existing trade support contact number until the above number becomes active on 01 January 2023.
There are five terminals at Heathrow:
Terminals 1 (currently closed), 2 and 3, which are connected and a short walk from each other
Terminal 4
Terminal 5; the A Gates are in the main terminal building, B and C Gates are in separate satellite buildings connected by a transit train from the main terminal
British Airways operates from London Heathrow Terminal 3 and Terminal 5. To find out where your flight is departing from or arriving into you can use our Which London airport and terminal tool, or check your boarding pass and the information screens once you're at the airport.
If you need any help, please contact a member of British Airways staff. The British Airways Customer Service desks for flight connections are located in:
Terminal 3: after Flight Connections Security.
Terminal 5: in the Flight Connections area before Security.
Updated on 26 November 2022
RT-PCR & Air Suvidha mandatory when changing airports in Japan.
Passengers on ANA flight 837 (from Haneda to Delhi)
Thank you for flying with ANA.
As per the Government of India regulation, Ministry of Health and Family, Welfare, all passengers departing from Haneda for Delhi are obliged to correspond with the following action. Please check in advance and come to the airport on the day of departure.
COVID-19 RT-PCR negative certificate（COVID-19 RT-PCR 院生証明書に関して）
applications and uploads to Air Suvidha must be made for authentication within 72 hours prior to departure.
Children under 12 years of age are exempted from both pre-departure and post-arrival random
testing. However, if found symptomatic for COVID-19 on arrival or during the self-monitoring
period, they shall undergo testing and be treated as per laid down protocol.
It will be effective from 1st Jan 10am IST（1/1 10:00amインド時間より適用）
Since in your case, your flight from Vancouver is arriving at Narita airport and your next flight to DEL is from Haneda airport, there is a change of airport involved.
In this case since you are entering into Japan, you must take the RT-PCR test and also upload a negative report while doing Air suvidha registration.
Please find attached the guidelines for your reference.
Thankyou for your cooperation and understanding.
Note : It is required to submit GST Information to ANA India Reservation team within 24hrs of ticket issuance failing which GST invoice cannot be issued.
Updated on 12 December 2022
NON-ACCEPTANCE OF PAX ON ANA WITH IN-ADEQUATE DOCUMENTS.
Now fly to multiple destinations in South Africa with Air Seychelles. Easy interline connection with Safair to the below destinations via Johannesburg with Air Seychelles.
Entry and Stay Conditions for Incoming Travellers in Seychelles
Updated 26 November 2022; Ministry of Health; with effect from 1 December 2022.
1) The routine requirement for COVID-19 vaccination has been removed.
2) The routine requirement for negative COVID -19 test has been removed.
3) Travel declaration online is still mandatory.
https://seychelles.govtas.com/
Updated on 16 November 2022
Raining discounts on fares.
Updated on 26 December 2022
Akasa Air's new route launch.
We would like to announce our New Station & New Route Launch.
Flt Desg
Dept Arp
Arvl Arp
Dept Time
Arvl Time
Dept Time
Arrv Time
Freq
Eff Date
Dis Date
Departure Terminal No
Arrival Terminal No
Subfleet
Comment
QP 1415
BLR
HYD
New Flight
10:05
11:25
1234567
25-Jan-23
25-Mar-23
T1
7MA
New Route
QP 1416
HYD
GOX
New Flight
12:30
13:45
1234567
25-Jan-23
25-Mar-23
7MA
New Route
QP 1417
GOX
HYD
New Flight
14:20
15:35
1234567
25-Jan-23
25-Mar-23
7MA
New Route
QP 1418
HYD
BLR
New Flight
16:15
17:25
1234567
25-Jan-23
25-Mar-23
T1
7MA
New Route
Updated on 15 December 2022
Airlines Introduce Loyalty Management System (LMS).
New Skies > Monitor Services, New Skies > SOAP API, New Skies > Batch, Travel Commerce > Travel Commerce > Core, New Skies > ODS > ODS, New Skies > Core > Reports, New Skies > Reports, New Skies > EPIC, New Skies > GoNow Kiosk > Core, New Skies > Digital APIs, Hosted Services > NCP, New Skies > GoNow Agent > Core, New Skies > dotREZ > Web, New Skies > ESC, New Skies > Government Security, New Skies > SkyPay > Core, New Skies > Notifications, New Skies > Core, Digital Services > DES, New Skies > File Server, New Skies > SkyPort> OTA > Travel desk> Contact Centre > International GSA > All channels booking / Website / Mobile App.
Activity description
This is an interim migration solution of Navitaire datacentre movement from
UK to Azure India.
The downtime window will be for 6 hours.
This cutover window has been selected after the consent of all
the teams and higher management with the view to have minimum disruptions
Air Austral-Chennai to Reunion Island-Schedule and Magazine.
Please find an updated Air Austral schedule and List of DMC's and also attached Reunion Island-Magazine.
Flight Number
Route
Departure Time
Arrival Time
Days of Operation
(Local)
(Local)
UU 738
Chennai - Reunion Island
07:10
11:50
Saturday
UU 737
Reunion Island - Chennai
22:20
06:00+1
Friday
Fares Starting from INR: 35000* (Subject to availability)
Nationals of India are exempt from holding a visa for a maximum stay 15 days
Their travel and accommodation is organized through a certified Indian travel agency linked to a certified Reunion travel agency
You will find below the official DMC list up-to-date downloaded on RUN Tourism Board official website : https://en.reunion.fr/organize/sorganiser-en/all-agencies/
(Or)
Please contact below List Of DMC's
Ø Austral Voyages
Contact Person: Ms.Annie ; dmc@austral-voyages.fr
Ø Ethnix Tours
Ø Mille Tours
00 262 692 87 61 63-; armelle.labesse@milletours.com
Chennai to Reunion flights are operated by Airbus A220-300, Air Austral's latest-generation aircraft with two Cabins - Premium Economy and Economy Class
*Terms and Conditions applies
Russia lifts border crossing travel restrictions introduced due to COVID-19.
Dear Travel Partner,
Greetings from PJSC Aeroflot Russian Airlines!!
According to the decision of the Government of the Russian Federation on-arrival PCR test requirement for foreign citizens and citizens of the Russian Federation from abroad, including transit travel has been canceled starting from 21st of October 2022. The requirement to have a medical document confirming a negative result of a laboratory test of a material for COVID-19 by polymerase chain reaction (PCR), taken no earlier than two calendar days before arrival in the territory of the Russian Federation, is cancelled. At the same time, the requirement to fill out a questionnaire arriving on the territory of the Russian Federation for both foreign citizens and citizens of the Russian Federation remains.
Important information! Changes in the content of the fare groups of PJSC “Aeroflot” from 18 August 2022.
Dear Travel Partner,
Greetings from PJSC Aeroflot Russian Airlines!!
Kindly be informed about the changes in the content of PJSC “Aeroflot” fare groups from 18th August 2022 –
1. "Economy Classic" – availability of the service "preliminary seat selection" for an additional fee.
Note: for tickets issued before 17th August 2022, if the passenger selects a seat after 17.08.22, the service is still provided free of charge. You can learn more about the rules of service offer on the website at the link:
2. "Economy Flex" and "Comfort Flex" – availability of priority ground handling:
- priority check-in,
- Priority boarding,
- priority baggage claim.
Note: Only priority check-in for Comfort class is currently available.
3. "Economy Flex" and "Comfort Flex" - access to the lounges of increased comfort at Sheremetyevo Airport.
4. "Flex" (for all service classes) - provision of the "Carriage of Pets in the Aircraft Cabin" (PETC) service free of charge (without accrual of miles under the Aeroflot Bonus program).
We remind you that in order to provide an animal transportation service, prior permission with the Carrier is required by submitting an SSR request in a strict format, regardless of the requirement to pay for the service. You can familiarize yourself with the booking procedure and formats in the newsletter in the attachment and in the Directory for Agents posted on the website at the link:
We also draw your attention to the fact that already from 01st August 2022, when purchasing tickets at Lite/ Saver fares, passengers have the option of stopping at a transfer point (stopover) for up to 72 hours for an additional fee depending on the direction (for flights within the Russian Federation - free of charge).
Detailed information about the content of the fare groups of PJSC “Aeroflot” can be found on the website at the link-
