United Airlines Advisory on Coronavirus

Additional travel flexibility

Booking a new flight: We know people are taking a second look at their travel plans right now, and we want you to have flexibility when planning your next trip — that's why when you book a flight with us between March 3 and March 31, 2020, you can change it for free over the next 12 months. See terms and conditions

Rescheduling a trip: We’re also waiving change fees for all tickets issued on or before March 2 — domestic or international — with original travel dates of March 9 through April 30. If you’re not sure when you want to travel, you can cancel your trip and rebook later with change fees waived. See waiver details

How to change or cancel your flight: To change or cancel your flight online,view your reservation, enter your trip details and select the appropriate option.

All change fees waived for tickets issued on or before March 2, 2020

Case 1:

Booking Date: On or before March 2, 2020
Travel Date: On or before April 30, 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	One-time Reschedule/Change Waiver allowed for travel till December 31, 2020. Fare difference will be applicable New tickets must be reissued on/before December 31, 2020 or 12 months from original ticket date, whichever is earlier Rebooked travel must commence within 12 months from the original ticket issue date.	No Waiver allowed from United Airlines
Within 72 hours of Flight departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines

Case 2:

Booking Date: March 3 through March 31, 2020
Travel Date:up to 12 months

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	One-time Reschedule/Change Waiver allowed for travel till ticket validity . Fare difference will be applicable	No Waiver allowed from United Airlines
Within 72 hours of Flight departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines

Case 3:

Booking Date:After March 31st ,2020
Travel Date: On or Before April 30, 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines
Within 72 hours of Flight departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines

Case 4:

Booking Date: After March 10th,2020
Travel Date: After April 30, 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines
Within 72 hours of Flight departure	No Waiver allowed from United Airlines	No Waiver allowed from United Airlines

Terms and Cnditions.

Tickets: For tickets issued March 3 through March 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value up to 12 months from the original ticket issue date. If the new flight is priced higher, the customer may change for no fee but must pay the fare difference. If the new flight is priced lower, the customer may change for free but no residual value will be given. If the customer decides to cancel their flight, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.
Cancellations: If the customer decides to cancel the flight they booked between March 3 and March 31, 2020, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.
Fare Validity: This applies to all tickets, all fare types, all destinations, all points-of-sale, all travel dates available for sale, provided ticket number starts with 016.
Minimum Stay: No minimum stay.
Blackout Dates: No blackout dates.
Miscellaneous: Fares, fees, rules and offers are subject to change without notice. Seats are capacity-controlled and may not be available on all flights or days. Fares are nonrefundable except during the first 24 hours after purchase. Other restrictions may apply.

To reschedule your flight, please submit your reschedule request while logging into https://mybooking.easemytrip.com