Important Information

Dear Sir/Mam,
Our apologies, we may not be able to personally respond to your email on a timely basis, however please follow instructions below to solve your query on our website & app

For Cancellation Request
You are eligible for full-refund, if airlines themselves have cancelled the flight or approved your full refund through email. Otherwise cancellation charges are applicable, please read cancellation charges by the airlines here: http://bit.ly/corono1
If you still wish to cancel & get refund post cancellation charges OR FULL refund if any airline cancelled sector : then login & enter your details here: https://mybookings.easemytrip.com/
Just to clear again, these charges goes to airlines not to us, we understand your concern, but we are helpless in this situation

For Reschedule Request
Most airlines are offering free rescheduling (fare change applied) with some conditions, please read rescheduling waivers/charges by the airlines here: http://bit.ly/corono1
If you still wish to reschedule : please login & enter new travel dates here: https://mybookings.easemytrip.com/
Alternatively other way to reschedule is to call the airlines directly or through there website:
IndiGo: 01246173838 or 9910383838 or http://bit.ly/6echange
SpiceJet: 9654003333 or 9871803333 or http://bit.ly/SGchange
GoAir: 18002100999 or 02262732111
AirAsia: 08046662222

For Refund Request
If you have already cancelled your tickets online on our website/app, then please wait for 7-10 days, your amount will be automatically credited in same mode of payment used while making booking

For Bus/Hotel/Train Request
Please login & enter your details here: https://mybookings.easemytrip.com/

Thank you for your patience during these difficult times.

Thanks
EaseMyTrip Care
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