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    Shangri-La Surabaya

    Hotel

    Map-iconJl. May. Jend. Sungkono 120

    Very Good
    713 reviews
    4.5
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    SEE ALL 80 PHOTOS

    Deluxe Room, 2 Twin Beds

    2 x Guest | 1 x Room

    5979
    {{selectMRoom.np-selectMRoom.npDisc}}
    + 1256 Taxes & fees base price(Per Night)
    • Tick-ImageFree WiFi
    • Tick-ImageNumber of bars/lounges - 1
    • Tick-ImageNumber of poolside bars - 1
    • Tick-ImageNumber of outdoor pools - 1
    • Plus-iconMore Amenities
    Select Rooms Book Now

    Flat ₹500 Cashback on booking above ₹5,000

    Room Type
    Benefits
    Per Night Price
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    Deluxe Room, 2 Twin Beds

    room-image
    1. 2 Twin Beds
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    5979 + 1256 Taxes & fees (Per Night)
    NonRefundable Booking
    recommended-image
    Coupon code is applied
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    6294 + 1322 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    8182 + 1719 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
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    Deluxe Room, 1 King Bed

    room-image
    1. 1 King Bed
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    5979 + 1256 Taxes & fees (Per Night)
    NonRefundable Booking
    Coupon code is applied
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    6294 + 1322 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    8182 + 1719 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
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    Executive Room, 1 King Bed

    room-image
    1. 1 King Bed
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    7941 + 1668 Taxes & fees (Per Night)
    NonRefundable Booking
    Coupon code is applied
    Room Only
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    8360 + 1757 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    10248 + 2153 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
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    Horizon Club Deluxe 1 King

    room-image
    1. 1 King Bed
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    9583 + 2013 Taxes & fees (Per Night)
    NonRefundable Booking
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    11832 + 2485 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
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    Horizon Club Executive 1 King

    room-image
    1. 1 King Bed
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    10433 + 2191 Taxes & fees (Per Night)
    NonRefundable Booking
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    12881 + 2706 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied
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    Executive Suite

    room-image
    1. 1 King Bed
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconNonRefundable Booking
    22275 + 4679 Taxes & fees (Per Night)
    NonRefundable Booking
    Coupon code is applied
    Room With Breakfast
    Tick-Icon Breakfast buffet
    Tick-Icon Free WiFi
    Tick-Icon Free self parking
    Tick-IconFree Cancellation
    27498 + 5775 Taxes & fees (Per Night)
    • Before : 23-Aug-2026 00:00:00 INR (Free Cancellation)
    • From : 23-Aug-2026 00:00:00 to 25-Aug-2026 00:00:00 charges: 1 nights (Non Refundable)
    Coupon code is applied

    About Shangri-La Surabaya

    Map-IconJl. May. Jend. Sungkono 120

    Property Location
    With a stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 15-minute drive of Surabaya Town Square and Ciputra World Mall. This 5-star hotel is 3.7 mi (5.9 km) from Tunjungan Plaza and 4.1 mi (6.5 km) from Royal Plaza Surabaya.


    Rooms
    Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and plasma televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.


    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and a health club. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.


    Dining
    Grab a bite to eat at JAMOO, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.


    Business, Other Amenities
    Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


    Amenities

    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of poolside bars - 1 Number of poolside bars - 1
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Wheelchair accessible parking Wheelchair accessible parking
    • Comprehensive food waste policy Comprehensive food waste policy
    • Vegetable garden Vegetable garden
    • Eco-friendly cleaning products provided Eco-friendly cleaning products provided
    • LED light bulbs LED light bulbs
    • Wheelchair-accessible lounge Wheelchair-accessible lounge
    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
    • Outdoor tennis courts - 3 Outdoor tennis courts - 3
    • Multilingual staff Multilingual staff
    • Conference center Conference center
    • Breakfast available (surcharge) Breakfast available (surcharge)
    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center
    • Number of coffee shops/cafes - 1 Number of coffee shops/cafes - 1
    • Laundry facilities Laundry facilities
    • Children's club (free) Children's club (free)
    • Elevator Elevator
    • Fitness facilities Fitness facilities
    • Locally-sourced food on site (80% or more) Locally-sourced food on site (80% or more)
    • Organic food Organic food
    • Banquet hall Banquet hall
    • Wheelchair-accessible path to elevator Wheelchair-accessible path to elevator
    • Wheelchair-accessible spa Wheelchair-accessible spa
    • Wheelchair-accessible fitness center Wheelchair-accessible fitness center
    • Wheelchair-accessible pool Wheelchair-accessible pool
    • Garden Garden
    • Wedding services Wedding services
    • Water-efficient showers only Water-efficient showers only
    • Luggage storage Luggage storage
    • Porter/bellhop Porter/bellhop
    • Business center Business center
    • 24-hour front desk 24-hour front desk
    • Playground on site Playground on site
    • Tennis on site Tennis on site
    • Hair salon Hair salon
    • ATM/banking ATM/banking
    • Concierge services Concierge services
    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Gift shops or newsstand Gift shops or newsstand
    • Vegetarian breakfast available Vegetarian breakfast available
    • Pool umbrellas Pool umbrellas
    • Number of meeting rooms - 14 Number of meeting rooms - 14
    • Conference space size (meters) - 1603 Conference space size (meters) - 1603
    • No single-use plastic water bottles No single-use plastic water bottles
    • Water dispenser Water dispenser
    • Coffee/tea in common areas Coffee/tea in common areas
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Nightclub Nightclub
    • Spa treatment room(s) Spa treatment room(s)
    • Health club Health club
    • Full-service spa Full-service spa
    • Tennis lessons on site Tennis lessons on site
    • Yoga classes/instruction on site Yoga classes/instruction on site
    • Free area shuttle Free area shuttle
    • Children's games Children's games
    • Number of restaurants - 5 Number of restaurants - 5
    • Golfing nearby Golfing nearby
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Snack bar/deli Snack bar/deli
    • Sauna Sauna
    • Children's pool Children's pool
    • Steam room Steam room
    • Free self parking Free self parking
    • Conference space Conference space
    • Waterslide Waterslide
    • Free pool cabanas Free pool cabanas
    • Valet parking (surcharge) Valet parking (surcharge)
    • Pool sun loungers Pool sun loungers
    • Wheelchair accessible path of travel Wheelchair accessible path of travel
    • Conference space size (feet) - 17255 Conference space size (feet) - 17255

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    4.5 /5

    Excellent

    Based on 713 reviews

    Guest Rating

    4.5/5

    Amazing value for money!

    Based on 713 reviews

    Rating Category

    Sleep Quality

     4.5

    Location

     4.0

    Rooms

     4.0

    Service

     4.5

    Value

     4.0

    Cleanliness

     4.5
    Business Couples

    What our guests say

    G

    Gemmayzetraveller

    2018-01

    Freshly renovated rooms

    Finally the rooms got a make over! Now they looks decent and up to Shang’s worldwide standards. So room and club room are good now. Service is good. Spa is still terrible on the men’s side (sauna...

    D

    Dr-Hendra-Yaputra

    2018-04

    Best service and best location

    This is a very big hotel with strategic location. Thank you for Mr Leon on reservation desk with very good service. Quiet and clean room. Very fast and free internet. Good breakfast with local...

    G

    George Z

    2018-04

    INCREDIBLE Experience

    I arrived into Surabaya with a film crew to get some shots of patchouli being harvested only to find out that the place I wanted to go to in Surabaya was shut down. Apart from the property itself...

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