Moon Palace The Grand Cancun - All-Inclusive Hotel: Reviews, Price, Photos, Address

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Room Type

Benefits

Per Night Price

Grand Deluxe Garden View

2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

60339 + 13134 Taxes & fees (Per Night)

NonRefundable Booking

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Coupon code is applied

Grand Honeymoon Suite - King Size Bed

1 King Bed

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

64584 + 14027 Taxes & fees (Per Night)

NonRefundable Booking

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Coupon code is applied

Grand Swim Up Suite Garden View

2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

75495 + 16319 Taxes & fees (Per Night)

NonRefundable Booking

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Coupon code is applied

Grand Governor Suite - King Size Bed

1 King Bed

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

113687 + 24339 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Family Suite Garden View

1 King Bed and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

145212 + 30960 Taxes & fees (Per Night)

NonRefundable Booking

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Coupon code is applied

Grand Presidential Suite

1 King Bed and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

302838 + 64060 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Villa Three Bedroom

2 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

694951 + 146404 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Villa Sunset View Three Bedroom

2 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

799193 + 168295 Taxes & fees (Per Night)

NonRefundable Booking

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Grand Villa Pool Three Bedroom

2 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

868688 + 182889 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Villa Four Bedroom

3 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

926600 + 195050 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Villa Sunset View Four Bedroom

3 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

1065591 + 224237 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

Grand Villa Pool Four Bedroom

3 King Beds and 2 Double Beds

Room Only

All-inclusive (food/beverages/snacks)

Free valet parking

Free WiFi

Free self parking

NonRefundable Booking

1158250 + 243698 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Coupon code is applied

About Moon Palace The Grand Cancun - All-Inclusive

Map-Icon Carretera Cancun-Chetumal Km. 36.5

Property Location
With a stay at The Grand at Moon Palace - All Inclusive in Cancun, you'll be on the beach, and 8 mi (12.9 km) from Ventura Park Cancun and 9 mi (14.5 km) from Cancun Country Club. This 4.5-star resort is 9.7 mi (15.5 km) from Parish of the Risen Christ and 11 mi (17.7 km) from Crococun Zoo.

Rooms
Make yourself at home in one of the 1316 air-conditioned rooms featuring MP3 docking stations and free minibar items. Rooms have private furnished balconies. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities
Practice your swing on the golf course or dip into one of the 7 outdoor swimming pools. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafÃ©. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This resort has 32630 square feet (3031 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Amenities

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Free water park access
Free full breakfast
Lockers available
Pool umbrellas
Number of meeting rooms - 10
Conference space size (meters) - 3031
Free WiFi
Number of bars/lounges - 9
Number of beach bars - 1
Number of outdoor pools - 9
Number of swim-up bars - 5
Fitness classes on site
Rooftop terrace
On private beach
Airport transportation (surcharge)
Accessible airport shuttle
Outdoor tennis courts - 4
Free breakfast
Free beach club on site
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Supervised childcare/activities (free)
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Reception hall
Beach umbrellas
Wheelchair-accessible path to elevator
Nightclub
Arcade/game room
Hiking/biking trails on site
Garden
Wedding services
Beach towels
Yoga classes/instruction on site
Miniature golf on site
Children's toys
Children's games
Luggage storage
Billiards or pool table
Porter/bellhop
24-hour front desk
Playground on site
Number of restaurants - 12
Spa services on site
Snack bar/deli
Children's pool
Hiking/biking trails nearby
Steam room
Free beach cabanas
Free self parking
Conference space
Free valet parking
Waterslide
Beach sun loungers
Hair salon
Pool sun loungers
Golf course on site
ATM/banking
Conference space size (feet) - 32630
Concierge services

Location

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

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4.5 /5

Excellent

Based on 30315 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 30315 reviews

Rating Category

Location

4.5

Sleep Quality

4.5

Rooms

4.5

Service

4.5

Value

4.5

Cleanliness

4.5

Location

4.5

Sleep Quality

4.5

Rooms

4.5

Service

4.5

Value

4.5

Cleanliness

4.5

Value

4.5

Location

4.5

Sleep Quality

4.5

Rooms

4.5

Service

4.5

Cleanliness

4.5

Couples Family Friends Getaway

What our guests say

Jessica W

2019-01

Seafood-Pier 8

Very excellent service, everyone was so friendly. I recommend attending this restaurant when visiting moon palace! Felipe, Mesia, and Gerardo were fantastic. They were all very accommodating to our...

Nathalie R

2019-01

New Years

Ots my second visit at sunrise moon palace and again great memories kids feel safe and the food is so great the buffet has great variety from breakfast to fancy dining at the french resto and the...

paolopablito2015

2019-01

Noir night club @ sunrise

Wow !! What an amazing night at the Noir with Paul and Brian, two amazing dedicated employees. Been at this resort fort twelve straight years, and the service just keeps getting better and better...

deder81

2017-07

Overall Good Hotel, but in need of update

I am a little late reviewing this hotel. We stayed here July of 2017 and were a family of four (two boys ages 2 and 5). Overall the resort was just OK. After having been wowed at the Palace resorts...

Troy P

2018-04

Amazing Experience

The Moon Palace is an amazing Resort, white glove treatment for the entire 2 weeks we stayed. Jesus in Customer Relations & staff where truly accommodating, polite and courteous through out our...

klmgchh

2018-04

Amazing place

Moon palace is a great hotel to stay at in Mexico, it has something for everyone from Dawn till dusk, there are plenty of quite places or you can join in the fun. We stayed for two weeks ( and it...