LOT Polish Airline Advisory on Coronavirus

GENERAL CONDITIONS FOR SUSPENDED FLIGHTS FROM
15MAR20 UNTIL 28MAR20 (BOTH DAYS INCLUDING)

Case 1:

Booking Date: On/before 13th Mar 2020
Travel Date: On or Before – 15th Mar 2020 UNTIL 28th Mar 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	One-time Reschedule/Change Waiver allowed for Re bookings till 29MAR20 TO 19APR20. Fare difference if any will be applicable.	Waiver allowed Lot polish airlines
Within 72 hours of Flight departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines

Case 2:

Booking Date: On or Before 13th Mar 2020
Travel Date: After 28th Mar 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines
Within 72 hours of Flight departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines

Case 3:

Booking Date: After 13th Mar 2020
Travel Date: On or Before 28th Mar 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines
Within 72 hours of Flight departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines

Case 4:

Booking Date: After 13th Mar 2020
Travel Date: After 28th Mar 2020

TimeFrame	Reschedule/Change Penalty:	Cancellation Penalty
Before 72 Hours of Flight Departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines
Within 72 hours of Flight departure	No waiver allowed from Lot polish airlines	No waiver allowed from Lot polish airlines

Terms and Cnditions.

INVOLUNTARY REBOOKING

PERMITTED INVOLUNTARY REBOOKING ON EXISTING LO OPERATED FLIGHTS ON THE SAME ROUTE FOR DATES FROM 29MAR20 TO 19APR20 IN THE LOWEST AVAILABLE RBD IN THE SAME COMPARTMENT/CABIN
CHANGE TO ANY CODE-SHARE FLIGHTS IS NOT PERMITTED
CHANGE TO ANY OTHER AIRLINE IS NOT PERMITTED

INVOLUNTARY REFUND

BEFORE DEPARTURE (FULLY UNUSED TICKET) > FULL INVOLUNTARY REFUND.
AFTER DEPARTURE (PARTIALLY USED TICKET) > INVOLUNTARY REFUND FOR UNUSED FLIGHT COUPONS ONLY.

IN CASE OF ANY QUESTIONS REGARDING ABOVE SERVICE INFORMATION PLEASE CONTACT THE LOT POLISH AIRLINES AGENCY HELPDESK IN INDIA AT DELHI@LOT.PL OR YOUR LOCAL LOT POLISH AIRLINES REPRESENTATIVE IN GURGAON

To reschedule your flight, please submit your reschedule request while logging into https://mybooking.easemytrip.com