Grand Hyatt Hangzhou Hotel: Reviews, Price, Photos, Address

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Room Type

Benefits

Per Night Price

Club Room, 1 King Bed (Club Access)

1 King Bed

Room Only

Free WiFi

Free self parking

NonRefundable Booking

24645 + 3359 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Room With Breakfast

Breakfast buffet

Free WiFi

Free self parking

NonRefundable Booking

28704 + 3913 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Room, 1 King Bed, Garden View

1 King Bed

Room Only

Free WiFi

Free self parking

NonRefundable Booking

25350 + 3456 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Room With Breakfast

Breakfast buffet

Free WiFi

Free self parking

NonRefundable Booking

29408 + 4009 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Room, 1 King Bed, Lake View

1 King Bed

Room Only

Free WiFi

Free self parking

NonRefundable Booking

26054 + 3551 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Room With Breakfast

Breakfast buffet

Free WiFi

Free self parking

NonRefundable Booking

30113 + 4105 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

Club Room, 1 King Bed, Lake View

1 King Bed

Room Only

Free WiFi

Free self parking

NonRefundable Booking

30279 + 4127 Taxes & fees (Per Night)

NonRefundable Booking

Book Now

About Grand Hyatt Hangzhou

Map-Icon 28 Hu Bin Road

Property Location
With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and 10 minutes by foot from Broken Bridge. This 5-star hotel is 0.7 mi (1.1 km) from Wushan Night Market and 0.7 mi (1.2 km) from Former Residence of Sha Menghai.

Rooms
Make yourself at home in one of the 390 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite at Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafÃ©. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Amenities

Dry cleaning/laundry service
Gift shops or newsstand
Train station pickup (surcharge)
Wheelchair accessible (may have limitations)
Banquet hall
Airport transportation
Number of meeting rooms - 1
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Health club
Number of indoor pools - 1
Wedding services
Full-service spa
Airport transportation (surcharge)
Wheelchair-accessible on-site restaurant
Luggage storage
Porter/bellhop
Business center
Multilingual staff
Conference center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 5
Wheelchair-accessible meeting spaces/business center
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Sauna
Laundry facilities
Hiking/biking trails nearby
Steam room
Free self parking
Elevator
Conference space
Fitness facilities
Hair salon
ATM/banking
Concierge services

Location

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

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4.5 /5

Excellent

Based on 991 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 991 reviews

Rating Category

Location

5.0

Sleep Quality

4.5

Rooms

4.5

Service

4.5

Value

4.0

Cleanliness

4.5

Business

What our guests say

Virginia O

2018-03

Second time! And no regrets!

Hotel was undergoing renovation this time. Lucky me got a room facing half of Westlake this time around. Wish they gave me a room of full west lake next time! Went to Restaurant 28 again, it didn’t...

Richard C

2018-04

Do not waste your money in the Cafe

I have stayed here on a number of occasions and normally do not eat here. The hotel location is its great selling point. If you want an underwhelming experience go to the Cafe for dinner. It is...

SylGeneva

2018-04

Great location

Hotel is perfectly located. The area is really beautiful and you just need to step outside to be on the lake. Swimming pool is also excellent. Rooms are nice with large bathroom but typical of a...