Top 5 Help Options to Seek In Case You Fall Sick on Train

Priyotosh May 1, 2024

Table of Contents

1) Dial 138

2) Lookout for Doctor Onboard

3) Access Medical Box

4) Contact Local Doctors & Clinics

5) Ask for Unscheduled Stops

Over the years, Indian Railways has significantly enhanced its infrastructure and facilities, be it by introducing high-speed trains or by digitizing key processes with which you can check pnr status, live train status and more. It has also started taking seriously the emergency health needs of travellers and if you are also someone, who faces motion sickness or remains anxious over health issues during long train rides, then this blog is for you.

In today’s blog, we are going to look at the latest features and services offered by the Indian Railways system to address the medical health of travellers and you can take a note of the same, in case you feel or see someone falling sick on your train journey.

So, without any further delay, let’s begin.


1) Dial 138

dial-138

In case you or someone you see experiences a medical issue while you are travelling on train, quickly dial 138 on your mobile phone. This will directly put you in contact with an emergency central railway responder and he/she will do the best of his/her capabilities to help in the given situation. They are well-trained to deal with such situations and if need arises can also arrange for an emergency team at the nearest station.


2) Lookout for Doctor Onboard

doctor

Doctors travelling on the same train can also help you out in such a situation. Normally, their names are separately mentioned on the passenger list and you can reach out to the ticket examiner to access this list & contact the doctor immediately. There is always a good chance of having a doctor onboard and in case you can’t find them, it’s always worth checking.


3) Access Medical Box

box

In case you or someone you see is at unease, quickly reach out to front line staff such as TTE, Train Guards, Superintendents etc.to access the medical box. Indian Railways has instructed the concerned authorities to provide a medical box containing life-saving medicines, equipments, oxygen cylinder etc. at all stations and passenger trains throughout the country and can be of significant help in times of need.


4) Contact Local Doctors & Clinics

clinics

In case you start to fret in such a situation and can’t think of anything, reach out to the station master. He will share with you all the details of the nearest health services including both private and government funded hospitals and this can be of crucial help.


5) Ask for Unscheduled Stops

stops

You don’t have to always hold it inside until the train reaches a major station. There have been several occasions when Indian Railways have taken unscheduled emergency stops for addressing healthcare needs of travellers and you too can opt for the same, in case of deteriorating health.

The Bottom Line
In essence, the Indian Railway System has left no stone unturned to address the medical and healthcare needs of travellers. From leveraging technology to training human resources and issuing directives, it has done all in its scope to simplify the process of seeking medical help for travellers and as a result have remained as the most preferred mode of commute and transportation over the years.

You too can consider travelling on train for business or leisure without any apprehensions. All you need to do is book your train tickets online and get ready for the trip. In case you don’t get a confirmed seat on booking, check PNR status regularly to confirm the status of your ticket as not doing so can lead to unnecessary troubles on your trip.

We would recommend you to rely on EaseMyTrip for hassle-free online train ticket booking and 24*7 support and assistance, if any.

Happy Travelling!

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