Online Service
Kenya Airways (KQ) Online Check In
At Easemytrip, we’re committed to making your travel experience as smooth and hassle-free as possible. One way to enhance your journey is by utilizing the Web Check-In feature offered by Kenya Airways.
Web Check-In is an online service that allows passengers to complete their check-in process before arriving at the airport. Instead of waiting in long queues, you can check in from the comfort of your home, office, or while on the go using your computer, tablet, or smartphone.
By using Web Check-In, you can conveniently secure your boarding pass electronically, choose your preferred seat, and confirm all your travel details well in advance. This helps you save time at the airport and ensures a smoother, hassle-free start to your journey.
This service saves valuable time at the airport and gives you peace of mind, allowing you to start your trip with ease.
While Easemytrip does not directly provide the Web Check-In facility, we’re here to guide you through the process on the Kenya Airways website. Our goal is to ensure you have all the information you need for a seamless travel experience from booking to boarding.

Benefits of Web Check-In
Save Time
Skip queues and check-in counters and directly proceed to the security checkpoint
Choose Your Seat
Seat selection is now at your discretion and fingertips
Convenience
Check in from home or while you’re on the go with the help of your smartphone




How To Complete Kenya Airways Web Check-in
Below are simple steps to follow and ensure a smooth and seamless Kenya Airways check-in.
Enter Your Details
Enter your booking reference
Select Passengers
Choose passengers for whom you want to initiate the Kenya Airways web check-in
Choose Your Seat
Choose your preferred seat from the seat map, which showcases the available seats
Get Boarding Pass
Print the boarding pass or save a copy on your mobile device for a smooth experience at the airport
- Web check-in is available 48 hours before the scheduled departure time.
- The web check-in window is open till 2 hours before scheduled departure.
- Passengers must arrive 90 minutes before the scheduled departure for domestic flights.
- Passengers must arrive 3 hours before the scheduled departure for international flights.
- Passengers opting for web check-in need to drop off luggage at the designated counters.
- Valid ID proof is mandatory for all travellers during their travel.
- Cabin or carry-on luggage for most airlines is 7 kg.
- Check-in baggage allowance differs for different flight routes.
- Check-in baggage for flights depends on the class you're flying in.
- First Class passengers are allowed to check in 30-40 kgs of baggage.
- Business/Executive class passengers can check in 25-35 kgs of luggage.
- Economy class passengers can check in 20-15 kgs.
*These baggage policies are different for every Kenya Airways and may also differ depending on the route of travel.
Check-In Options
WSelf Check-In Kiosks
Self-service kiosks are available at many airports, enabling travelers to independently check in, pick their seats, and print boarding passes or baggage tags without requiring assistance from airport staff.
Airport Counter Check-In
This traditional check-in service is provided at staffed counters and is especially suited for passengers with special requirements, additional luggage, pets, or more complex travel arrangements.
Mobile Check-In
Check in easily using your phone. Choose your seat and get your e-boarding pass by email or on the app. Just download the airline’s app on Android or iOS and you’re ready to go!
Who Cannot Use Web Check-In with Kenya Airways?
Web check-in with Kenya Airways is convenient for most travellers, but certain passengers in India may still need to check in at the airport counter. These include:
If you fall under any of these categories, please make sure to visit the Kenya Airways check-in counter when you arrive at the airport for a smooth check-in process.
Troubleshooting Web Check-In Issues with Kenya Airways
If you face any difficulties while using Kenya Airways’s web check-in service, here are some useful tips to help you: