Best of Zurich and Surroundings - Extended City Sightseeing Tour

We booked the tour and...

We booked the tour and then immediately received an email notification that part of the tour was not available. They said we would get a refund, but haven’t seen it yet. The bus tour was okay; the walking portion was cut short due to traffic and she did not have a microphone so it was difficult to hear. The guide spoke English very well and was very knowledgeable. The boat tour was more like a local water taxi service and you download an app and just listen to what you were looking at. It made several stops to let people on and off. All around it was an average tour.

A must, at the first of your stay.

In general, the guide lady was great. Tour was fantastic. Recommend first of your trip, give you ides of places to go to on foot.

Unprofessional.

It was raining and snowing until the minute it was time to check in and they refused to refund me for the tour when it clearly stated that good weather was required or it would be refunded. Very unprofessional experience as I called ahead hours before asking what was happening and no one responded in time.

Great survey of Zurich area.

Tour was wonderful, tour guide did an excellent job in dual languages, just enough stops to give us a start of our stay. However, mass confusion at the start with no instructions of where and how to initially check in. Didn’t help that there was a massive downpour 🤪

A nice afternoon but...

A nice afternoon but felt like a very long tour but didn't see a lot. The team were lovely and very informed, the coach was comfortable as was the driving. It was disappointing that the cable car ride was substituted for a very basic 'train' ride to an average lookout on the side of a golf course with a 5 star hotel to look at (the Beverly Hills of Zurich the guide endlessly repeated), if the dates the cable car were being 'maintained' were shared on the tour information prior to booking that would be managed expectations, I would strongly recommend looking up the cable car website and finding out the 'maintenance period', I did this during the tour and it was very clearly out of action for most of March - my fault I guess for not thoroughly investigating prior to booking. Our tour was supposed to be an English speaking one however they blended us with another group so the poor guide had to say everything twice, it felt like things took twice as long and must have been exhausting for her. The 'ferry ride' was a 10min car ferry crossing...the one highlight was the unscheduled Lindt Factory visit, quick enough for some photos and shopping... I have done quite a few of these 'best of tours' throughout Europe over the past couple of weeks, this was not the best, but it wasn't terrible.

Elizabeth, our guide, was...

Elizabeth, our guide, was wonderful!! Thoroughly enjoyed this excursion…would definitely recommend it!!!

Boring tour, not really exciting

The tour was just ok for me. I have been to Zurich many times and thought this tour would give me some extra things to see that I haven't seen before. Unfortunately I was bored for most of the tour. The price of the tour does NOT reflect the worth of what was seen.. the cable car was cool, but i could have done it on my own for way cheaper, the ferry was alright, however the ride was too short and it didn't enhance the tour at all.. The whole tour could.have been done by public transport (Zurich has a great transport system) and you could have seen the same.things and places. I was quite disappointed in this tour. This tour was NOT worth the 122 $ canadian that I paid. I would not recommend it unless you just feel like sitting most or the time on a bus. It was actually quite.boring.

Good winter option for seeing Zurich

The tour was good. I liked being able to ride the bus while learning about the town and surrounding areas as it was raining during most of our trip.

Terrible tour

Not a great tour overall. The walking tour we saw so little as guide had to give it in 2 languages- literally only walked around the block! Waste of time at cable car as was fogged in but given most time here. Otherwise just driven around on bus with so much missed as had to say everything twice!

Great overview of the area.

We were about to not only get an overview of the city but were able to see some of the area outside of the.city with the ferry ride and the tram on the mountain. Great little cafe on top of the mountain. We were so fortunate to have snow all during the day making it even more magical.

Lovely fall day in Zurich

Enjoyed the view from the top of the gondola ride. Would prefer an English only tour. Felt we missed information and opportunity to ask questions.

Beautiful.

Great! The tour is really interesting showing important buildings of the city while receiving cultural information.

Excellent tour!

I met the nicest people on this tour. Our tour guide and bus driver were awesome. Knowledgeable and fun! The most awesome combination of things to do. I felt I saw so much of Zürich during my short business trip. If you were thinking of going, I suggest you go. You will never forget it not regret it. Very professional! I also met tne 2 modest girls from Spain but wrote the number down incorrectly so if you see this reach out!!

Great experience. Exceeded expectations

Fantastic experience. We had done a similar the day before, but this was different as it took us on a bus ride down the lake about 20 miles, and then on the bus across the lake on a ferry. The cable car ride to the top of the mountain was a highlight of our whole trip. The views of Zurich and surroundings were incredible. We had perfect weather which helped. Guide was nice and informative.

Don’t recommend. Listen to the other reviews.

We had just had an amazing tour in Iceland so doing this one after, there was a stark difference. The bus is barely airconditioned, I was so hot I could’ve fainted. The bus is huge and the jerky downtown driving gave me and my partner motion sickness. There’s too many people. Lots of construction in Zurich so a lot of obstructed views. Also, the cable car ride was the absolute worst. They packed so many people in it that it was almost panic attack worthy. There’s also quite an incline of a hike to get to the restaurant at the top. Menu items limited. Not for the claustrophobic, unable to hike a steep hill or those prone to motion sickness. Our guide was fine. He repeated everything in three languages but you never knew what building he was talking about because of the lag. I do not recommend. However, if you do go, don’t go on a weekend. We went Saturday and the trip was an hour + longer than scheduled. But we got to see parts of Zurich and didn’t have to do it ourselves. Got a few good pictures.

Amazing Tour with Experienced and Knowledgeable Tour Guide

Our tour was 10/10 incredible! We were able to walk 5 minutes from the central train station, Zurich HB to the bus pick up where there was a small building with the Best of Switzerland Tours name on it and someone directed us to the bus. The trip began on time, and we had an incredible tour guide named Antje. The bus was comfortable with air conditioning and microphones, so we were able to hear the tour guide. Antje was the best tour guide. She did the tour in both English and Spanish, and she was extremely knowledgeable. The whole trip was well balanced - we spent just the right amount of time on the bus and then we got off to walk around the river and the old town. Antje had a sign, so we were always able to see her and follow her. The amount of time walking was perfect, and she also gave us time to take pictures and use the restroom. The coolest part of the tour was when the bus went on the ferry, and we were able to get off the bus to take pictures. The ferry took us to Zurich Mountain where we took a gondola up the mountain and went to a restaurant overlooking the lake and the city. This was absolutely stunning, and we were able to get food and a coffee with the incredible views. Antje was extremely helpful sharing the menu with us beforehand and taking some photos of us with the incredible views. We took the bus back to the drop off location, and she answered any questions for us that we had about Zurich. The bus driver was also very kind and helpful. Overall, this was the best way to experience Zurich, and was done with the utmost professionalism and preparedness by the Best of Switzerland Tours. I would absolutely recommend this to anyone traveling to Zurich!

Excellent way to see Zurich with limited time.

Guide was knowledgeable and friendly. She extended the excursion when we got caught in traffic so we wouldn’t miss anything. Excellent.

Wonderful trip

Wonderful trip. We enjoyed ourselves during the whole trips in Zurich, Switzerland. The tour guide explained us history of buildings, People and their culture in details.

Location hard to find

We missed it! We could not find the meeting place. We asked at our hotel, a biker in the street, 2 women walking, a police officer, and even a taxi driver. We gave up. No one knew where Limmitstrasde, or whatever it was, was.

Great but longer than needed

Picturesque and four modes of transportation. The guide was great. But we had over tow hours on top of the mountain. Unless you are a hiker or shopper there is nothing to do after the first half hour of picture taking.

Zurich adventure

It was enjoyable but too many people. Hard to hear our guide with no microphones for us or him on walk.

I wouldn’t recommend it

This was the worst tour I’ve been on through Viator. I planned it for my first day in Zürich so I could get a feel for the city. We drove around on the bus where you couldn’t really see anything and didn’t have a way to take pictures. We then took a walking tour of old town, which was basically just a courtyard. This was all very rushed so the people that were going on the including boat tour could get to the pier. The boat tour group was instructed to walk to the pier on their own, while the bus returned the rest of the participants to the original pick up point. The boat tour people had to get back on their own. Since I was unfamiliar with the city and quite some distance from my hotel, I had to figure out how to purchase a transportation pass and negotiate the Zürich transportation system without speaking the language. This proved to be quite challenging, I was not a task I was prepared for at the time .

Overview of the city of Zurich. Toured Old Town and learned history of the city and current cultural trends.

Enjoyed the cable car and ferry across the river. Would have loved to see the inside of the churches. Really enjoyed the view of the city from the University.

nice way to Zurich in an afternoon

vernacular ride was very cool but the ferry boat ride was disappointing. I liked sitting in the back of the bus :-)

Excellent overview of Zurich

We really enjoyed learning about the history and events that have shaped Zurich. Superb guide & driver.

Fun

Great informative and easy to navigate. Well done to the driver and guide who each did a great job making the tour fun and relaxing

Good overview

You get a good overview of Surich and the surroundings. I would have liked time to go into the church. Guide organized

Our tour guide was really...

Our tour guide was really knowledgeable and I learnt a lot about the city! I think there was quite a bit of wasted time though, and other parts of the city that would have been more beautiful as photo stops rather than the ones we were taken to.

Worthwhile Tour

Tour Director was great! And the tour provided a good, varied oversight of Zurich from the City to lake and aerial tramway. Information was interesting and helpful!

Good tour if you want a all in one experience

The best way to tour the city especially on a rainy day. The guide was pretty good with explaining all things about Zurich old town, the gold and silver coast. The extended tour is a food taste of the city plus nearby experiences on a gondola ride.

If only one day in Zurich…

Gil and our driver were such gentlemen and wonderful hosts. We were a family of 8 traveling with young twins. The pace was perfect and we so enjoyed learning about Zurich and seeing sights we never would have discovered on our own. Loved the view from the top of the hill and cable car ride!!

Seeing the city of Zurich

The tour guide and bus driver were very nice. City of Zurich is beautiful. Ferry ride and cable car a big plus with the kids.

Zurich Tour - not too shabby

Good tour. Just hot and few annoying people on bus lol. Enjoyed the ride up most. Great and beautiful views. You’re guide was nice and friendly.

Great 4.5 hour outing

I really enjoyed this tour. I only had 2 days in Zurich and I wanted to see as much as I could. I would not have done the areas on this excursion on my own regarding the cable car and I’m glad I got to see the view from the top and see a more outer region of zurich.

Beautiful holiday

Well organised tour guide been helpful, enjoyed Zürich good weather indeed, Did try best food from different countries Local people very friendly

A great tour

The tour lady is very friendly, knowledgeable and kind. She Gave us the history, culture, political and of city Zurich and the country of Switzerland . She did a great job. The only thing that we not satisfied was the hours was too short . We need more Time to walk on the city and sight seeing.

Very relaxing

Very convenient time and start and end point...nice overview of Zurich and surrounding...very interesting.

Good experience within short time

Bus ride and explanation was good. Enjoyed visit at top of the hill view. I can recommend some one with limited time in Zurich

Not all good or bad

This trip was not all English speaking and could not hear a lot of what was said. The stops were very quick & as older adults we really had a hard time keeping up. At the bathroom stop the guide did not know if you had to pay for the toilet or not, which I thought would be helpful to participants. The sights were really nice and we met some wonderful people which is why I graded it a 3… make the most with what your surrounded with.

Good introduction to Zurich and the surrounding area

Overall this tour is a good introduction to Zurich and the surrounding area. The tour guide is very knowledgeable and provides great information about Switzerland and Zurich.

Bad experience, avid at all cost!!

Our tour was canceled and the tour operator was RUDE!!! Turns out we were not the only victims and there were several other unfortunate people in same predicament as us. What is going on with VIATOR, as an old loyal customer, I am losing all faith in Viator.

Great for a highlight tour

If you're in Zurich for a short time, this tour is for you. Just the highlights. Good combination of walking and a tour bus. We picked out what we will go back to tomorrow. The tour guide was fantastic. Very knowledgeable and told a few jokes. He also gave us good advice about where to eat and shop. Definitely recommend this tour.

Preferred a Small Group Tour

Wish this was a small group tour: it was too large, a bus full of guests in a very hot day. The itinerary was a good one though.

Zurich tour

Not recommend at all Spend more time in the bus rather seeing an exploring The purpose of cable car was not clear Not happy at all And it says English but in reality there is also another language

Biggest waste of time

We booked this tour for 6/17, not knowing it was Pride Day in Zurich. Meaning traffic was insane & the buses couldn’t get around the city. In an hour, we moved about 2Km & didn’t see one site. The company refused to credit us for the tour the following day or to refund us, so we had to buy the same tickets for 6/18. Needless to say, we were disappointed. The next day 6/18, Viator overbooked the same tour & we were only allowed on the bus due to no shows. The tour was misrepresented, we spent most of our time on the bus. The walking tour around old town was 20 mins, the “ferry cruise” was 10 mins, the longest stay was at the top of the cable car where we had 40 mins. The guide however was knowledgeable and was very nice. After paying double and spending 80% of the time on the bus, we wouldn’t recommend this tour at all.

decent tour but guide was not accomodative

Tour was okay and started and ended on-time. I would have liked if the guide was more accomodative and allowed us to get down in leimbarch at the end out tour which would have saved 1 hour additional commute back from Zurich. While the earlier tour guide allowed us to get down in leimbarch bus stop, this particular guide did not oblige due to which we wasted 1 additional hour. I wish she was more friendly and considerate

Terrible. Don’t use Yo Tours!

We have used Viator at least 30-40 times in the last 8-10 years. This was one of the worst tours yet. Not only did we not get to do the cable car ride, but the difficulty we had at the check-in station was a disastrous. In addition the tour itself was truly boring. Annette seemed to care very little about showing us around.

Lars was excellent

Lars was excellent. He was entertaining and informative. On time and comfortable tour. I would recommend

Not worth giving up your day for

This review was misleading: it’s a long, boring bus tour with not much information in terms of history/significance, 5-10 minutes “walking” in old town, a 10 minute ferry ride to a tram with an (admittedly beautiful) overlook, where you have 30 min to rush lunch, and that’s it. I did not feel like I knew more about Zürich on leaving than I did when I stepped into the bus, and it was not worth either my time or money.

Bad experience in large group tour.

Half thru tour we were abandoned by tour bus. Too short stop. Wife was in WC. It was deemed more important by our disrespectful tour guide Christina to leave us. We only required two more minutes, but NO, she told bus driver to go! We had to find our way back to departure point. We lost the opportunity to see Lake Zurich from a ferry and to take q cable car up to the peak for photos. DO NOT TAKE THIS TOUR AND LEAVE THE BUS YOU WILL GET DROPPED. WE DON’t recommend this tour from Yo Tours or any other. Poor business practice.