Paris Capitaine Fracasse 3 Course Seine River Dinner Cruise

A lovely afternoon

4.5 stars. A beautiful afternoon and brunch. There was more food than we were expecting, so we wish we hadn't filled up on the bread course. It was nice that the first part of the meal was when the boat wasn't moving, as we had more time to take in the views when not eating. A scenic tour and a different view of the landmarks. There was no commentary, so I'm not sure why they advertise this as an English tour.

Paris at night!

Jewel was our waiter/ host He was excellent. Very knowledgeable and informative. The dinner was great and the ride fabulous.

Romantic family experience

Excellent experience must do very nice family environment or romantic couple the boat was very cozy would truly recommend this tour

For me it wasn't worth the price

Dinner food was reasonable. They didn't have decent glasses to enjoy the very expensive wine and we had to buy an extra ticket because there were no drinks included. The dining table was tiny. Untrained waiter, poor restaurant service. Expect more refinement in the restaurant. For me it wasn't worth the price.

A bittersweet experience

The views were great and the food was good! The main problem was that they they didn't have enough icecubes and started serving them only in cocktails. We asked our waitress for some for our son's coke and she told us that they had ran of icecubes but that they will get some more. Unfortunately she never brought us the ice nor explained what was going on. Also, she charged me for a more expensive wine that the one I had ordered and when I complained about it she tried to convince me that I was wrong. I knew I wasn't because from the moment that she was taking our drinks she wanted me to have a more expensive wine but I declined her suggestion and specifically told her that I wanted the cheapest one. When I saw the check and noticed that she had anyway charged me for the more expensive wine I got pretty upset about her terrible service and attitude. She eventually apologized but it was too late because I felt that she had spoiled a wonderful night for me. So, I suggest that you double check your drink order and be aware that you may not have a cold drink unless you drink a cocktail.

Ok experience

Food was good not great. I ordered chicken that I found dry and over cooked. Mrs had shrimp they were ok but overcooked. Sights were great though. Probably better off going on a dinner cruise that includes drinks.

Amazing experience

Excellent experience : Great foods, Great service, unforgettable views. I highly recommend summer to book for the last time slots, winter book for early time slots in winter.

Go with this one

Delightful. Food not amazing but good. Nice calm beautiful trip. Easy to find. And staff was helpful . Sites beyond beautiful. Do wish there were some narration.

Overall Good Value

Jewel our waiter very good - enjoyable though not carried away with food sorry it was well cooked and presented but just not my choice of starter main very fair and desert quite nice. Also no description of sites given.

Solid experience.

Evening boat cruise was more than worth it. Food is pretty good and the views are amazing. Expect to spend money on beverages which is a bit extra. Two people came to 88 euros for 4 drinks and a bottle of water.

Experience the Seine!!!

It’s an amazing experience! The scenery was incredible, and the cruise itself is very relaxing and was enjoyed by the whole family. Would highly recommend the adventure.

The highlight of our trip to Paris!

The highlight of our trip to Paris! The bridge near where you board has some of the best views of the Eiffel Tower and it was an unforgettable experience to watch the sunset whilst cruising the River Seine. The staff are friendly, food delicious with three options for the main course and dessert and dining experience comfortable. The boat itself is the perfect size; large enough to create an atmosphere whilst small enough to feel like a luxurious, intimate experience. I cannot recommend highly enough!

Great views

Our table was kind of in the middle of things which was strange but the service and ambiance was great. They gave me a surprise birthday dessert that was so fun.

Lovely river cruise!

Lovely food, great atmosphere and wonderful trip. Really great value! Lovely addition to our Paris trip 🙃

Don’t bother

Departed 30 minutes late. Server was inattentive. Never checked back if we wanted more wine or beverages or if everything was ok. Photographer never came to our table (would have loved a souvenir photo) even after trying several times to get her attention. Ordered 2 filets at addl cost and both were dry, overcooked and stringy. Disappointed there was no narrative as to what we were seeing along the way, even though they asked for our language preference. This was going to be our first night in Paris and it was a huge disappointment. Would not recommend at all.

Enjoyable boat trip

Lovely trip . Very relaxing. Nice brunch . Staff attentive and polite. Boat very clean .. very good value for the money . Wasn’t expecting a lot so pleasantly surprised.

Perfect romantic evening

Eiffel Tower lit up just beautiful . Food delicious. Window seats. Great service . Great value for money

hard to locate

location and address not clear on conformation a single drink of water not included in meal crew were good boat clean food not bad but not super

Mediocre experience

The food was nice and the staff were pleasant; however, they were not going to allow me to have a window seat because we did not purchase directly through them. They said people had paid extra for that. I told them I was not given the option when I purchased by tickets. They waited till they were sure there was an extra window table available and let us move. I wish I had chosen a later hour because we did not get the sunset or see the city lights.

The entire boat is very nice, especially the dinning room

The food was very good and the waiters and waitresses were attentive. An assortment of beverages are available for additional cost.

Terrible and Poor service

Being shown to our seats to then wait 45 minutes for a drink even asking for table water just to start but still never got either until our starters were served. When we asked about the wines as we wanted a bottle to share, we was hoping for a recommendation but instead the waiter replied ‘I don’t drink alcohol so I could not say’ I’m not sure if they was understaffed or just undertrained but we was sat closest to the kitchen but was served last out of the whole boat, we watched for a hour as food went out passed us while we still had our forgotten starter plates in front of us. There was never a table check to see if the starter was ok, the waiter just came to take the plates to then return a minute latter with the mains, which we had to send back as both dishes were cold, they returned a couple minutes later. Hot plates cold food still. When the waiter Finally came back to the table to present us the bill we had to remind him we hadn’t even had our desert yet. Overall absolutely terrible experience, the actual sights along the river was the only good thing about the trip, poor service and no customer service.

Romantic Experience

Dinner on the Siene with Captain Francesse was magnificent. It’s more for the romance experience than sight seeing, unless you go up to the top the whole time. In April it was cold and windy so we only spent a little bit of time there.

Overall experience

Service was very slow and food was not that great! We thought they would explain what we were looking at but they didn’t. Overall disappointed in this experience

No care, no attention.

This was a disappointing and underwhelming evening. Rushed to be at the pier 15 minutes prior to departure only to have to wait for at least 30 minutes before boarding. Boat was sort of nice at first glance, but smelled like a hospital at dinner time. The food was presented very well, but tasted bland and not at all the quality we were expecting. All this could have been forgiven if not for our waiter, who was rude, careless and the opposite of hospitable. He literally dumped the cutlery on our table in between courses, giving my husband two spoons and a knife but no fork, then was rude when we asked for a fork. Drinks took forever to arrive and no offer of a second drink was made. Absolutely terrible service and customers were made to feel like an inconvenience. What could be a really special event was made tacky by loud music, photographers who made us pose as if we were getting married (then offer the photos for sale), and a general lack of care and attention to the details that matter. Visitors to Paris choose this activity as a special and memorable way to see the city at night...our evening was memorable for all the wrong reasons.

Best value for the money

We thoroughly enjoyed this river cruise. It was very enjoyable from the staff to the photographer to the weight. Staff and the food was delicious as well. The cruise sailed along the Seine in the evening and it was beautiful. Most spectacularly when we departed from the cruise, the Eiffel Tower began to sparkle magnificently. We would recommend this particular cruise over the others.

Nice and luxurious

It was my first time having a cruise tour, and I liked the view of Paris from the cruise. It was a good memory!

Drinks pricey but a lovely experience

Very romantic. Food was good. Drinks expensive. 12 euros for a bottle of coke… But the staff were lovely, boat was really clean and welcoming. Would recommend

Amazing

Loved the cruise. The staff paid attention to detail and were very pleasant. The food was very lovely but the deserts were 10/10, absolutely amazing We also went through the important landmarks and the ambience was very cozy and warm Cant wait to come back, 10/10 recommend 👌🏽

Just OK

The food was OK, the waiter was nice but rushing all the time. They sit you in the middle and if you want a window seat they ask for more money. It seems they penalize you by booking with Viator instead of their company directly. The hostess was k very unfriendly.

Bad food, too expensive, don’t waste your money

The food was not good at all especially for the price. The shrimp lacked seasoning. The drinks were very expensive. We showed up 30 min early and there was no boat. When they write 8:15 they mean the boat arrives at 8:15. The staff was ok. The water level was too high and they couldn’t go the normal route which was fine but something to be aware of if you go in the spring. Would not recommend this to anyone.

Wouldn’t recommend

Was a disappointing experience overall. Food was very average and service was slow and very apathetic.

A great adventure

What a wonderful experience. The views were amazing, the food was delicious and the staff was exceptional. Our waiter was Jewel and he was amazing. He was so kind and knowledgeable. We so enjoyed meeting him. He made our trip so enjoyable. We also got to see the Eiffel Tower lite up. It was beautiful! Would highly recommend.

Excellent dinner, great service just a few small details needed some fixing

Overall, I’m very happy with this experience. The food was good, although the strawberry dessert wasn’t that good and I should have gotten the chocolate! Also, we didn’t see a lot of the sights because of the river conditions and ended up seeing a lot of the industrial part of Paris. However, everyone was very nice even though it took especially long to get our order taken and our drinks. We loved our evening and would definitely recommend.

Enjoyable evening river cruise

Really lovely trip to start our time in Paris. Easy to find. Staff welcoming. Drinks on board were reasonable. Food although not high end, certainly did not disappoint. Would definitely recommend

A very good experience!

The cruise, wait staff and food were solid. They offered pictures and pleasantries all around. A solid experience. Jon

Excellent

Really awesome! We had the best time. Great food and fun time. Excellent staff on board and this was an amazing part of the trip to Paris!q

Not Worth the Price

I do not recommend this dinner cruise, it’s not worth the price. The food was subpar. We paid approximately $91 each for the admiral’s package so water and other drinks would be included because it was cheaper than buying the drinks individually if we got the cheaper dinner choice. We still had to pay an additional 15€ up charge each if we ordered the beef entree on top of this. The beef was a poor quality and seemed to get bigger as you chewed. The desserts were the best part and were very good. The route taken was not as advertised. We did not go past the Louvre or other landmarks. We did have a nice view of the Statue of Liberty and the Eiffel Tower. One reason I picked this boat was the open air roof deck and it was closed because it was raining, which it seems to do every day all day in the spring. I recommend a regular river cruise without dinner and eat somewhere else.

Poor experience

River was apparently too high fornthe cruise to go by ant of the inner city landmarks so went out of the city and got to see warehouses. Food wasn't the greatest either, 3 choices of main but had to pay €15 extra if you wanted the beef. Drinks were overpriced and you didn't even get water for the table without paying for it Wouldn't recommend especially if it's been raining as you likely won't get to see the inner city

Pleasant Breakfast Cruise on the Seine

The "good" first. The wait staff was great, the food was good and the daytime views of Paris were wonderful. It was very pleasant to eat while floating down the river and looking at gorgeous views. The "not so good" is that I was told by a viator representative, over the phone, that daytime cruise served the same three course dinner food as the nighttime cruise. That turned out not to be true. They served breakfast food....but the breakfast food was good. The other thing to happen was the water for my tea was lukewarm. However, our server fixed that as soon as we told her about it.

You have to put some Indian optional food in the menu

I’m not really happy with your food Because food wasn’t really good. How we expected But the other things were good. Like service was amazing. But there was nthng special in the menu like gluten free , vegetarian option for my wife. That she could eat it. My opinion is to improve the menu and put some option for gluten free , vegetarische Food. That people who are vegetarian can enjoy their meal with this.

Niceley spent evening. Recommend

Nicely spent evening. Atmosphere is much didferent than in a regular restaurant. Food I eould say was 8/10, staff friendly, viwes amazing. Seeing Eiffel tower fro Seine was totally worth every cent.

Great

A very enjoyable experience! Service is on an excellent level! More than 2 hours of night city view with a very good food and drinks! Highly recommended, especially for couples

Dinner cruise

The food was delicious and the atmosphere was great and the service 1st class,definitely recommend this trip if you come to Paris

A Disappointing Experience at Le Capitaine Fracasse

My visit to Le Capitaine Fracasse on L'île aux Cygnes was a regrettable experience from start to finish. The lack of customer attention and inadequate service left much to be desired. From the moment we arrived, the absence of a welcoming and attentive staff was noticeable. We felt as if we were invisible, having to wait considerably to be acknowledged, even though the place was not crowded. Once we finally managed to attract the attention of a staff member, we realized that the lack of knowledge about the menu and recommendations was evident. Simple questions were answered with hesitation, and there was no interest in making our experience enjoyable. The service during the meal was equally disheartening. Dishes arrived lukewarm, and our additional requests were ignored. It seemed like the staff was more focused on other tasks than ensuring customer satisfaction. In summary, the lack of customer attention and poor service at Le Capitaine Fracasse made our visit disappointing. I cannot recommend this place to those who value a pleasant dining experience and attentive service.

Paris Must Do!!

Wonderful experience. Fabulous food and table by the window. Jewel was an excellent waiter and made our evening memorable. This is a must do in Paris!!

Definitely recommend trip advisor and this boat tour

One of the most magical experiences ever! The food was outstanding, the music was a vibe! Would definitely recommend for tourist who are looking for a fancy dinner on the water with the perfect Eiffel Tower view and the Statue of Liberty

Good for the ambiance

The views were good and the food was delicious. However, in my opinion, I think it was overpriced. I went with my mom and we were prepared to pay separately for our wine and meal uncharges thanks to the reviews I had previously read. However, our total by the end of the night, between the up charges and the ticket prices, were €220 total. In my opinion, I just don’t think this evening was worth this much money.

Let down!!

I was very excited about this experience. It was recommended by visitor and looked like something that was a must to do. However from the moment I started the experience my faith in the cruise company and viator shifted. There was a little language barrier which was to be expected but the service was terrible. We started off by ordering drinks which did not arrive u til after the first course was finished. The waiter brought us the wrong bottle of wine to begin then had to be repeatedly asked for the right bottle. We weren’t the only table so it forced me to not get upset as everyone was experiencing the same frustration. However someone from a larger group complained to the manager and his entire attention went to them. The smaller tables were completely neglected. I was served food 25 mins before the other 3 people at my table so by the time their food arrived mine was completely cold. No acknowledgment or consideration taken. The bill was wrong as we asked for several drinks that never arrived but magically found the way to the bill. Overall this was a poorly run experience. It made me question everything viator recommends and will make me verify with other sites prior to trusting this site again. I have had grey experiences with them but this one has really soured the good times I’ve had. Needless to say it was a great way to start my birthday, yay. Don’t book this experience. I’ve had better experiences on land in a restaurant.

Excellent value, memorable experience.

Traffic delayed our arrival at the dock by 15 minutes, but the boat had not departed yet, so we were happy to make it. The food was excellent, the service responsive, and the night sights of Paris magnifique!

Why the additional charge?

The food was good, but i would to complain why i was charged an additional 15 euros for my selection of beef among the 3 choices of main food. It was supposed to be free as one of the 3 courses. I demand a refund of 15 euros. You may refer to the photo i uploaded for the 15 euros charged to me.