Panoramic Madrid Sightseeing Tour

Would recommend

I would recommend this tour as it covered a lot of ground in an efficient amount of time. It was a good mix of a walking tour and bus tour. Our tour guide, Miguel, was very friendly and knowledgeable.

I can't recommend this tour as it is far to rushed.

Our guide asked if anyone spoke Spanish and we were all English speaking. Our guide Sara spoke not very good English and was hard to understand at times. We started with a brisk one hour walking tour which left next to no time to take a picture. We are both senior citizens and I had trouble keeping up with the group. My wife had mentioned this to the guide but it didn't change anything. I finally turned off my radio system. I just couldn't keep up with the group. Next we boarded the motor coach for the rest of the tour. We weren't dropped off where we started but were left not knowing where we were. We had no idea where to walk to. I asked someone and they didn't speak English. We would have appreciated being dropped off where we started so as to get a taxi. Overall I can't recommend this tour as it is far to rushed.

Good introduction to Madrid

The bus tour gave a good overview to the layout of the city and the main landmarks. The guide was very informative.

Very happy

Our tour guide was Carlos K., excellent tour guid. English is perfect. Very enjoyable experience. Highly recommend.

Thorough and fun Madrid tour!

Nice tour. Very thorough and fun! We saw everything we had wanted to see and got some fantastic stories as well!

Interesting tour

Vanessa was an Excellent guide left us tips on closures due to a NATO summit and helped us maximize our itin

city tour was worth

the palace was too good worth a visit, in spite of missing our bus the lady in office helped us in getting to another stop which i really appreciate it and we started from next stop

Perfect way to see Madrid during a...

<p>Perfect way to see Madrid during a long layover. Historical, informative and time to stretch your legs.</p>

Great introduction tour of the city...

<p>Great introduction tour of the city of Madrid. Recommend this to be your 1st tour upon arrival.</p>

Had expected to see more, Mostly...

<p>Had expected to see more, Mostly disappointed as everything shown was on the left side of the bus and we were on the right.</p>

If you want quick overview of Madrid...

<p>If you want quick overview of Madrid in less than 3 hours this will do, but just had a feeling we were missing some key sights. Tour guide was good'' but the English speakers seemed to get the short end of the conversations several times.</p>

We arrived thirty minutes late for...

<p>We arrived thirty minutes late for this tour. The Travel agency arranged for us to join the tour as the bus was proceeding slowly through Madrid's holiday traffic at 345pm Sunday. We met the bus about 10 minutes walk from the our original meeting place and as the group was just coming back from a trip to the Mercado de San Miguel. The travel guide was good and was providing the tour in Spanish and in English. We made two fifteen minute stops at the Columbus plaza and at the Bullfight stadium for pictures if you wanted to do so. She would point out the Prado, and the other significant buildings. She pointed out the reason for the Sunday traffic, being the beginning of the long holiday season for the locals beginning with the Feast of the Immaculate COnception and then Christmas. It was early December and the day is short and by 5:00 one can hardly see the buildings but we stayed in the street longer until they turned the Holidays lights on in the streets and in the Plazas.<br/> The bus was luxurious and well appointed. Maybe the experience would have been different if we had come earlier to start the tour at the Royal Palace. We should have joined the 11 am tour. Traffic would have been less and we would have had better views.</p>

Disappointed with Julia's Travel...

<p>Disappointed with Julia's Travel guide on this afternoon tour. Although it was a rainy Friday afternoon, and we saw everything as indicated on the tour, she made no effort to make our group's experience a positive one. We were dropped off to fend of ourselves during a 15 minute break to find a coffee and washroom and then when we all returned punctually at the bus, the driver and our guide were no were to be found. Fortunately, we had a fabulous guide from Julia's Travel on another tour the next day!</p>

In this tour, you will probably be...

<p>In this tour, you will probably be traveling with other groups. You may feel it to be disjointed, especially if it's being given in 3 languages simultaneously. But overall, you will learn interesting facts about the current state of Madrid.</p> <p>Do not let your children sleep on the bus. Yes, someone tried. Always wear your seatbelt. And do not walk around the bus while it's in motion. Yes, someone also tried that. Such is the law. If the police see it, they will not fine the bus driver, tour guide or tour company. Only you get to pay a fine of 200 Euros. Not optional. Do try to adult.</p>

We expected the tour guide could...

<p>We expected the tour guide could talk more about the city instead of just the names of the places.</p>

You need to update your website as...

<p>You need to update your website as the joining instructions on the voucher were unclear and the website says:-</p> <p>Start your discovery of the city by choosing to depart at either 9am or 3pm, then meet up with your guide at the Plaza de España in central Madrid to board your bus and start your excursion</p> <p>The bus now goes from the underground carpark at the Royal Palace. We ended up missing the 9am tour as we were at the wrong place and had to re-book for the 3pm tour.</p>

Good introduction to madrid if haven't...

<p>Good introduction to madrid if haven't been before.</p>

saw al we needed to see to get out...

<p>saw al we needed to see to get out bearings for the next few days</p>

In general it's a good tour...

<p>In general it's a good tour, especially because of the guide.<br/> However, the stop at the end is totally useless and a waste of time. People who really wants to go at the Hard Rock Cafe can go on their own, it should not be part of the tour.</p>

Totally enjoyed our city tour but most...

<p>Totally enjoyed our city tour but most importantly our tour guide Javier was the best.</p>

The GUIs was great and the tour but...

<p>The GUIs was great and the tour but we didn't realise there was a fair bit of walking involved and I Karen do suffer with bad knee so I thought that part didn't suit me but overall, well worth it.</p>

This was ok. I thought it would be...

<p>This was ok. I thought it would be an open bus. We did a couple of stops. I don't think I'd do this particular tour again. I liked the hop on/off tour better.</p>

Great way to see the city at the...

<p>Great way to see the city at the beginning of your stay in Madrid.</p>

Our guide was great!! He really made...

<p>Our guide was great!! He really made this tour fun and gave us lots of information about Madrid! He answered everyones questions and made this tour a great one. Great way to start our vacation in Madrid! We came back to places that he recommended, totally worth the money!!!</p>

Tried to reschedule after airline...

<p>Tried to reschedule after airline mechanical problems resulted in a 12 hour delay. Called US Viator to notify about problem. Told to call vendor on arrival. Vendor said, Talk to Viator then hung up. Viator International had us on hold for 5 minutes and then disconnected, TWICE. We ended up using a Hop-on-Hop-off bus tour instead.</p>

Good introduction to the city. Worth...

<p>Good introduction to the city. Worth doing. Wasn't keen on the Hard Rock Cafe stop.</p>

I couldn't find this place to take...

<p>I couldn't find this place to take the tour and by the time I did eventually get there it was too late. Very Disappointing.</p>

Very good introduction to Madrid for...

<p>Very good introduction to Madrid for you to explore at leisure later.</p>

As I only had 1 day of free time I...

<p>As I only had 1 day of free time I did this tour and I was glad it was short and sweet and I got to see the city in a short amount of time. I recommend this for the business traveler who has limited time for site seeing</p>

We went on the 9:00 am tour on July...

<p>We went on the 9:00 am tour on July 28, 2014. The tour guide, a middle aged woman with short dark hair and glasses was the rudest person I think I have ever encountered in my life. She was abrupt with guests and very brusque and irritated throughout the tour. She yelled at the driver and make an extremely rude comment about him over the PA system on the bus. The driver remained calm and professional throughout his ordeal with this woman. She made me feel unsafe as she yelled at the driver to go, go, go in Spanish and if a vehicle got in front of the bus and the driver had to slow down, she would slap the partition in front of her and yell something in Spanish. Back at the office, I spoke with a young man who seemed to know exactly what I was talking about with regard to this tour guide. However, when I asked to speak with a manager, a very nonchalant woman came over and had me fill in a form with my complaint about this guide and then told me I had to take the form to a government office downtown. I said this was not good enough and I wanted to know what the tour operator was going to do about my complaint. She said they would wait until they heard from the government office. We loved Madrid but this experience has created a less than savoury memory of our time there and this tour did not live up to all of the other experiences we have enjoyed over the years dealing with Viator. If this had been our only encounter with Viator, we would not use Viator again. We had come to depend on Viator for excellence.</p>

Our tour guide was awful and it made...

<p>Our tour guide was awful and it made the whole tour disappointing. We were rushed throughout and she continually scolded the bus drive. The bus driver (Fernan) was amazing. We complained at the local office.</p>

The guide was great but too much...

<p>The guide was great but too much time was spent on the motorway. I understand that the streets in Madrid itself are very narrow so it's hard for the tour bus to get through but a bit more time around the centre of town would have been nice. Also, perhaps changing having a drink at the Hard Rock Cafe to a more local place would go down better with European/American tourists.</p>

4 star because tour guide was...

<p>4 star because tour guide was informative with information about sights and places. Downside was refreshment at Hard Rock, not relevant to Spanish theme.</p>

Loved the tour we saw so much of...

<p>Loved the tour we saw so much of Madrid which would of been impossible in the two days that we were there, wasn't too keen on the tour guide she wasn't very friendly but we wasn't there for her, Madrid spoke for itself beautiful, enchanting, clean and magical will definetly return one day!!!</p>

Waste of time to stop at Hard Rock...

<p>Waste of time to stop at Hard Rock Cafe. Tour seemed to be shortened as people could not stick to allotted free time.</p>

Had a good sight seeing tour.. which...

<p>Had a good sight seeing tour.. which begins right in the heart of Plaza Espana. The guide is knowledgable and speaks in English fluently.</p>

It nice but you can do this by ur...

<p>It nice but you can do this by ur self on a hop on hop off bus gives you more time to explore each must see and take pictures</p>

The tour guide can not speak good...

<p>The tour guide can not speak good English. We couldn't understand half of what she said.</p>

Guide was a little too hurried with...

<p>Guide was a little too hurried with the tour - threatening if we were in any way late.</p> <p>I did not come away with a better knowledge of Madrid</p>

Excellent introduction to Madrid...

<p>Excellent introduction to Madrid with knowledgeable and helpful guides. WE got to see all the main tourist attractions with good insight into the history of this city.The walking tour of the central core including Plaza Mayor, tips on restaurants etc were most helpful. This was a morning tour and left us with the afternoon to return to the places we wanted to explore in more depth.</p>

Very disappointing tour. The Viator...

<p>Very disappointing tour. The Viator website said this was a 3 hour tour but it was only 2 hours 25 minutes, including a 25 minute stop at the Hard Rock Cafe. Good glimpse into American pop history but strange choice for a tour of Madrid. The guide spoke good English but because there were no other stops or even any opportunities to photograph anything the tour became a little boring. The website advertised a walk through the old part of Madrid but there was no walk, we were on the bus the whole time. It kind of left the impression that there was nothing worth stopping for in this beautiful city. At the end we were dropped at a different part of Madrid to where the tour started and had to find our own way back to our hotel.</p>

This was an OK tour to get around...

<p>This was an OK tour to get around some of the sites. The tour guide spoke very broken English and often mixed her English and Spanish in one sentence. The tour stopped on a couple of occasions allowing those who wanted to take pictures. Hard to see many of the sites from a bus.</p>

It was my first holiday in Madrid so...

<p>It was my first holiday in Madrid so was well worth it !</p>

The tour guide was knowledgeable...

<p>The tour guide was knowledgeable about Madrid. However I would have preferred a different type of bus. The view from inside the bus was not that good and it was hard at times to see what the tour guide was describing. A double decker bus which, from the top of the bus, would have offered a more open view, would have been better.</p>

Good tour. The guide only spoke two...

<p>Good tour. The guide only spoke two languages so you did not have to sit through a constant repetition of the narrative. It gave a good over view of the city while not tying up an entire day. I would recommend this tour for travelers with limited time wanting an overview of the sights of Madrid.</p>

This tour is a quick way to have an...

<p>This tour is a quick way to have an overview of Madrid. The tour guide was quite knowledgeable and helpful.</p>

This was worthwhile attending and can...

<p>This was worthwhile attending and can recommend it.</p>

We consider ourselves to be lucky...

<p>We consider ourselves to be lucky enough to take this tour on a Sunday morning, with little to no traffic and with the rest of Sunday to revisit what we had seen on the comprehensive tour. The tour was not only great for logistics and history, but socio-politics and practical pointers.</p>

This trip was sold as English...

<p>This trip was sold as English speaking guided tour. however the group was mixed. This has to be explained in advance.</p>

Our guide was boring. We only drive...

<p>Our guide was boring. We only drive around the city. Not one single stop to get out to take pictures. It is impossible to get a good look of the sites and buildings from the bus window. It was a total waste of time.</p>