Private Transfer from Ayia Napa to Larnaca Airport with Taxi

AVOID THIS TAXI COMPANY!!!

AVOID!! We booked a private taxi for the arrival and return journey Larnaca/Ayia Napa with this company. Arrival was ok altho we did have to take 3 large suitcases on an escallator to the upper level at Larnaca airport which was a nightmare with kids. On our return we got picked up at the hotel and five/ten minutes into the journey we were told by the driver we had to pick up 6 people in Protaras which takes you in the opposite direction of the Airport. When we protested we got told we would be left at the roadside. The people that got in required two child car seats taking the total to 6 adults and 3 kids we were squashed and I felt unsafe. By the time we arrived at Larnaca airport we had been in that taxi for one hour twenty minutes instead of the normal 35/40 mins. We got charged full fare and so did the other family total cost €110 total rip off. When the driver opened the boot all our luggage fell out causing damage to some contents inside. The TUI bus from our hotel was already at the airport which we wished we had got. The point in getting a taxi transfer to the Airport is to arrive earlier than others to avoid qeues and have more time to relax in the depature lounge. We basically had to run to the gate to get our flight after eventually getting through security. Pay a little more for a better company like "Grab That Cab". We have been to Cyprus 14 times always getting taxi transfers but this is no way to be treated. We emailed the company to complain but just received abusive replies. Do not book with them.

Pick another taxi service!

During arrival very unpolite driver who we couldn't findin the airport before calling him (after having a look around with the drivers and their signs). The transport was late when returning to airport and we had to call again. Driver didn't assist with the luggages, he was smoking instead. In the car, which was a mini buss instead of our booked mini van, we found out that there would be 6 additional passengers we'd have to pick up from another location. We disgareed, because we had booked a private transfer only for our family. Driver explained, that one of their cars was broken and this was the reason. However, they could have informed us in advance and we could have booked another ride. We said very clearly that this shared transportatipn wasn't what we've booked for. When arriving to airport my husband said he won't pay the whole price because the service failed and we complained of it. Driver called to "boss", Maksim, who was very rude over by phone and had no customer service skills at all- he threatened us with police if we didn't pay the full price. He even said that we didn't book for a private transfer, only a transfer. We were already late for our schedule and had no options than pay....Please avoid this service provider!!! There must be some other that understand the business and the importance of happy customers.

Rude and impatient staff.Do not recommend!!

The driver was very good at responding on time and was always active when needed on WhatsApp but he was very impatient and rude,because of our language barrier it was hard for him to understand me at times but instead of being polite and having manners he was just shouting. They also tried to collect extra money because apparently we had luggage’s .We was in a group of 6 all together with suitcases so we ordered a mini van that fit up to 10 so we could easily fit our suitcases but they still decided to charge us €40 extra because apparently we paid for the seats and not the boot which sounds very dumb to me. They ended up bringing the same van which didn’t make any sense if you are a company doing pick ups to the airport why are you not expecting people to have suitcases? Overall wouldn’t recommend

Worse service ever!!!!

I booked a mini Buss that was 30 minutes late and we needed to call several times to get the taxi. When it came it was a regular taxi. I ordered 2 chairs for the kids but we got non, and also the car belt was broken. Now the 13th i got a mail, today is the day we pick you up, and in the confirmation it also say the 12th. And they will not refund any money because we choose to take the taxi? How would we otherwise get to the airport in time, when they were 30 minutes late. Never you them

Good service.

Nice comfortable car, friendly and communicative driver. Arrived earlier with safe gap in time in advance. Great service , I do recommend!

Not the best airport transfer

We booked an airport transfer for the 4 of us and agreed a pick up time with the company. The driver was 15min late and rude as rather to apologize for the delay he was saying the booking was only for 3. So yeah I can't recommend. The car was nice and clean (not the rundown taxi you see everywhere in Cyprus).

Very professional

Highly recommended. Driver arrived early to take me to the airport and was very helpful with luggage.

Pålidelig

God taxachauffør, kom til tiden. Vores forventninger blev fuldt ud indfriet, det er ikke sidste gang vi bestiller privat kørsel til og fra lufthavnen. Vi blev informeret rigtig godt inden turen og fik hurtig svar tilbage.

Transfert à l’aéroport

Conduire aimable et à l’heure , vous aide avec vos bagages, et vous met à l’aise afin que le voyage se déroule au mieux je vous recommande fortement