Changdeokgung Palace Hanbok Rental Experience in Seoul

Historical Experience

Our Tourguide Bergen Park take us to the Palace and it was awesome experience you can experience wearing Traditional Korean Costume

Horrible manager

I rented a hanbok from Hanboknam Changdeokgung branch on Tuesday 31 Oct. The store had a good selection and the young woman assigned to assist me was very helpful and kind. The manager of the store however was something else. When I came back to the store, I opened my locker and went to change up. When I came out a few minutes later, my locker was locked and the key on my locker door was gone. So I told the manager that one of her customers must have taken the key and used the locker. She didn’t bother to listen to me and talked over me and insisted I pay for the “lost” key. I tried again to explain to her that I did not lose the key as I had opened it to get my clothes out but to no avail. One of her staff tried to explain to her but she told her off and then a Korean customer tried to help me by explaining to the manager. She retorted “How do I know the customer would return to open the locker?”. I gave up and paid her 10,000 KRW as she refused to give me back my ID unless I pay her. It was a very bad experience. She is not fit to be a manager as she treats her customers with not just disrespect but disdain.

Good experience

It’s really good option. So many costumes and beautiful experience. / es realmente una buena opción, deberías venir y probarlo

Excellent

Interesting wear Korean cultural dress up and walk to palace and take lots of photos enjoyed it up to 4 hours.

Definitely recommend

So much fun dressing up and getting pictures around the palace. The costume pieces were beautiful and the staff was super friendly and helpful. Highly recommend!

Verschrikkelijk en afzetterij

Afzetterij, de winkel was dicht en op geen enkel manier mogelijk om contact te leggen met de touroperator. Een local hielp ons om te bellen meerdere keren. Helaas niet gelukt. Tot op heden niets gehoord en of wij het geld terug krijgen. Zonde van je tijd en energie. Weggegooid geld!