Paris: Musée d'Orsay Timed Entrance Ticket with Audio Tour

The Worst of My Three Visits to the Orsay

We were admitted into the museum on our timed entry ticket with no problem, but since we were “upgraded” to an untimed entry ticket to see the Impressionist show, we were denied entry for an hour. Everyone else just entered with their timed entry with no problem. We had to spend an additional hour waiting in another line. Our “upgrade” was really a downgrade. Also, we did not initially receive our voucher for the Impressionist show and had to contact the vendor to have them send them, which was stressful and wasted even more time. I’d advise future customers to be wary of this vendor.

Ticket Not Valid

Tickets do not apply for Sunday dates. We showed up to the museum with our vouchers, and they did not allow us in. Applying for refund now.

Stuck with useless Trip Advisor receipts.

The computer codes for the tickets to D’Orsey Museum in Paris could not be accessed at the museum. We were denied entrance and we’re stuck with our prepaid Trip Advisor email receipts.

All of The Art You Love!

Lovely paintings! I love the Impressionist, Post-impressionist, Expressionist, and Art Nouveau movements, so this was the perfect museum for me!

Wonderful experience

Visiting the Musee is a bucket list event. Went off smoothly and got to see all the exhibits. Brilliant and thank you to the organisers.

Front of line entrance.

Great experience. We went through quick entry line. Audio was separate charge. Very enjoyable time seeing many great artists.

An ok option, but not exactly as advertised.

An ok option to book if official tickets are already sold out. But not what advertised - tickets are not reserved time tickets. They are 'anytime entry' tickets, with a separate (usually longer) line at entry than reserved time tickets.

Awesome and well worth the time

We enjoyed seeing the awesome collection of impressionist and post impressionist artwork, as well as the large collection of sculptures, such as The Thinker. Well worth it.

Musee d’Orsay Audio Tour

Great museum but better with an actual guide. The audio guide is very good for a self-directed tour. The tour and logistics were well-organized.

False advertising not audio of the art shown

Purchased entrance & audio tickets. For 20 minutes we tried to get audio to take us through exhibit and discuss the art shown. I was in tears and so frustrated. Audio Viator sells a link(mp3) and is only Rick Steeves and a woman named Lisa that does NOT give audio to the pieces of art shown! $60 don’t buy. Go to museum counter and purchase their audio that gives great information and follows the way the museum is laid out. Plus it has photos and numbers that correlate to the art. I asked Viator for a refund since I had to purchase additional audio and they refused. This particular offering is not worth it. Do it differently. Disappointed Viator would not refund my purchase.

Too crowded

We booked a noon entry time and unfortunately the museum was way too crowded to enjoy. Perhaps an early or late entry would have been better.

Audio tour not what we expected

The museum was amazing! However, we had an issue with the tickets upon entry. It was difficult to convert our voucher into an actual ticket that could be scanned. We were also very disappointed with the audio tour, since it was simply Rick Steves tour, which we had already purchased. That should be mentioned in the description of the package.

Sold something that did not deliver

I purchased a specific date and time (Sunday, April 7 at 9am entrance) as Sunday evening was my flight out of Paris. When I purchased, I specifically chose the time and date so I could enjoy my last day in Paris. What I got was a "upgraded flex ticket" that would not allow me entry on that date (I realize now because it was the first sunday of the month and it was already sold out). Had I known that, I would have made alternate plans rather than to go to Musee D'Orsay and wait around from 8:45am until 10am to figure out that despite all the text exchanges with Viator rep and the discussion with the museum employees (3 that i talked to personally - no Viator rep was on-site), I ended up wasting my time. I hate having been sold something that did not deliver what I had specifically chosen (Sunday at 9am entrance) and then wasting my time on vacation with limited time left. Very unhappy customer!

Waste of money

Felt ripped off by this. Maybe I should have read more or researched better but the audio guide was a rubbish mp3 and a pdf map. I didn’t have headphones so couldn’t listen to it. Basically paid well over the odds for a standard ticket. I assumed I was rebooking a proper audio guide you get at the museum.

Quick and simple

Super simple and easy. Just breezed past the long line probably because the tour operator upgraded us from a timed entry to an all day anytime entry.

positiv: direkter...

positiv: direkter Eintritt an der wartenden Schlange vorbei negativ: das Audiosystem konnten wir nicht starten