Bruges Small Group Guided Day Tour from Paris by minivan

Worth going!

This was an incredible tour!. We left from Paris in front of the Louvre for a 3 1/2 hour van ride. We arrived in Bruges and our tour guide Edwardo gave us some history as we walked into town. He was very knowledgeable. We then had a canal cruise that was included. Such a beautiful way to see all the interesting buildings. We then had 3 1/2 hours of free time to eat, shop and see more . Definitely, could have had more time . We would like to go back to explore more. We then had 4 1/2 hour ride back to Paris( traffic) . We went on a Tues and the town was pretty busy. Edwardo said the weekends are packed . Edwardo was the nicest . We all had a lot of fun in the van , laughing and getting to know each other. All of us were from different countries . I give 4 stars and not 5 because the Van is small to fit 8 people! 3 in small back, 3 in middle , and 2 up front plus driver. It was cramped . We did stop for 15 min on the way to stretch and use bathrooms. They really need to get bigger Van. If you want more room , you can book a private tour.

Viator was quick to take our money, but did not provide what was advertised and denied any responsibility.

We were very excited to go on this tour to Bruges, but our excitement turned fairly quickly to disappointment. The "guided tour" was not as advertised. There was no tour and the "guide" was simply a van driver- and not a very good driver at that! While our “guide” was very nice, he was young and inexperienced. In fact, this was his first time "leading" this tour. He said virtually nothing the entirety of the interminable 9 hour van ride from Paris to Bruges and return. He did not even ask the group members to introduce themselves to each other! While he did answer a few questions on the way to Bruges, he did not have (or use) a microphone so only the people sitting in the front seat next to him could hear what he said. So we endured 9 silent hours in an uncomfortable van for the opportunity to wander around Bruges for 4 3/4 hours on our own - unescorted. To top it off, we were not even provided entry to the attractions that were to be included according to the published ad. For this experience the 4 of us paid nearly $800. It would have been easy for us to arrange to do this on our own for $80 each. To top this all off, I wrote to Viator with my complaints and asked for a partial refund. I was initially turned down out of hand. Their denial said that we could not get a refund after we didn't show up for the tour and didn't let them know ahead of time- a seemingly random response meant for another client since it had nothing to do with the issues I raised in my complaint letter. . So I wrote them back repeating my complaint again and providing them a very thorough and detailed explanation of how the tour we went on and paid for did not deliver what their own promotions had promised. They wrote me back the following: "As part of this review, we investigated all materials and pertinent information including (but not limited to) the product details on the tour page, your ticket, and any communications regarding this booking. Based on all available information, we regret to inform you that we are unable to issue a refund for this booking. We understand that this may not be a favorable resolution; however, we feel that all avenues have been thoroughly investigated. As such, we are unable to revisit this final decision." In summary, I would recommend against anyone ever using this company's tour packages. Not only did they fail to provide what they advertised, they took no responsibility for their failure. They do not sell their own products, but simply market local tour operators products and profit from being a middle man. This is not made clear until there is a problem and then they do not accept any wrong doing whatsoever. What a ripoff. Please beware when booking with this giant worldwide travel marketing conglomerate.

Our guide dropped us off in Bruges, purchased our tickets for a boat cruise, gave us a map and then we were on our own,

NOT A GUIDED TOUR. We were dropped off and left on our own. Complete waste of $$$. RIPOFF. No guide.

Cancelled tour

The tour was cancelled due to the lack of people and we are waiting for the refund. We were disappointed.

This tour was misleading!

I purchased this tour in part because it said it was guided. However, the guide who drove us from Paris to Bruges dropped us off and told us to meet back at his car in 4 hours. There was NO GUIDED TOUR even though we paid a lot more for this tour than the average cost. It was basically just a car ride. Very misleading.

Awesome day tour to Bruges

My husband and I had a great time in Bruges. The tour was fun and very organised headed by Robin who is very knowledgeable about the city. He is multi-lingual so he is able to cater to both English & Spanish-speaking tourists. He recommended some spots to visit and got us the tickets to boat ride. We got back to Paris on time at 8pm. Will use France Tourisme again in the future. Thank you.

excellent

fantastic place to visit...don't miss...always choose France tourism ...they are reliable started on time .driver whose name starts from letter L (loik or similar name sorry i couldn't get it right) is fantastic..he is very pleasant mannered ..very friendly .drove very safely traveling up and down8 hours was not tiring at all. i had booked Loire valley tour which i couldn't join due to some unforeseen seen circumstances..France tourism promptly refunded the amount within minutes of cancellation ..(off course according to their guidelines after deduction)

Lugar bellísimo

Excelente conductor y guía. El paseo por el canal muy bello y el lugar es espléndido. Es una ciudad medieval, muy acogedora.

No es una excursión guía en Brujas, solo es el traslado con chofer en habla hispana

La camioneta y el camino fue muy bueno, en camioneta amplia y limpia, el chofer habla español pero de ninguna forma es un guía, te llevan solo a Brujas y el tiempo es completamente libre, la descripción dice visita guiada por brujas pero no te dan ninguna visita guiada, te dan un mapa mostrándote los lugares más importantes en el mapa y ese es todo el trabajo por ello digo que es solo un chofer de habla en español que te lleva a Brujas. El tour en lancha es muy bueno, solo que únicamente es en inglés y francés, no disponible en español, sería bueno que se mencionara cuando el tour se está contratando en español. El traslado es cómodo y puntual.

Excelente

Una excelente experiencia. Hermoso recorrido, Brujas es una ciudad pequeña pero fascinante. Excelente también el chofer/guía Jean Pierre. Muy recomendable todo.

Brujas desde Paris!

Recomendada! La agencia es puntual y bien guía! La ciudad es preciosa la comida excelente! No olvide los wafles y los chocolates. Algunas tiendas solo aceptan efectivo!