Madrid Barajas Airport Private Transfer To Madrid City

⭐️⭐️⭐️⭐️⭐️

Pedro was a wonderful driver. Kind and helpful. Our arrival took almost an hour and he patiently waited and greeted us with a smile and kindness.

Great connection

Perfect communications a perfect gentleman , conversation before arriving, good communication after.

Great service!

Our driver was communicative and prompt. We had a seamless trip to the airport from our hotel in city center. He was a very safe driver through all the traffic.

Avoid this company

When we arrived at the airport, the driver refused to take us saying that we had an extra piece of carry on luggage. He told us to take a taxi and refused to give a refund. We brought an empty suitcase for wine and could have consolidated if necessary, but he never gave us a chance to explain that or a chance to get our luggage in the vehicle.

Avoid this company

The driver refused to take us because we had an extra suitcase. I tried to explain that one was empty (to bring home wine) and we could consolidate them. He didn’t care, he told us to get a taxi. They refused to refund our money.

Book this one!

Very patient with our late flight and lost luggage!! Would definitely book this company again. Thanks!

Perfect

Picked up inside airport on time and in a comfortable car. The driver was very accommodating.it made traveling more comfortable than it might otherwise have been.

Comfortable ride

Our ride from the airport to our lodging was very comfortable. The car was clean and Antonio was very friendly.

Stress-free, comfortable airport pick-up

The car pickup service from Madrid airport to my hotel in the city center was excellent, offering a smooth, comfortable and stress-free ride. Five stars for Carlos's punctuality and too-notch service.

Efficient, affordable airport to city transport

Perfectly acceptable transport. Driver was in the stated location with a clearly visible sign. Easy transition from airport to city.

Welcome to Madrid

Khalid picked me up from the Madrid airport - right on time - and was as nice as could be! Great welcome to the city, especially after a long flight! Highly recommend. Thank you Khalid!

Poor experience, poor communication

Met at airport by driver who could not speak english. He was very agitated by the amount of luggage we had (4 pieces of luggage). Luggage would not fit in the car provided. No where in initial ad on viator indicates a luggage limit. The fine print says 4 pieces (2 checked and 2 carry on). No way that would fit in the car. Driver got someone on the line who, through a translator, was telling us it was our fault and they could get in trouble. Had the impression they were trying to get us to agree to a different car. Ultimately had to call our hotel and have them track us to ensure they took us to our hotel. Hotel was very good and met us with security at the door. Driver did ultimately get us to the hotel, but a very unpleasant and sketchy feeling the whole way. As an aside, we were not trying to save money and would have happily told them our luggage amounts and paid for whatever the right size car was. Very bad communication from the company.

Great ride and service

Had a great experience with our driver Parra. Top knotch service from the airport to the hotel. Even though the plane a was late landing Parra was easy to contact and provided updates to keep us from worrying. Great experience

Private Ride Treat

Excellent driver. So nice to have someone waiting for you when you arrive after a long flight ready to drive you to your hotel!

Greeted by the driver and...

Greeted by the driver and he was great. Delivered to our hotel and he was very polite. I would have him again

Very Flexible Operator

This operator was very flexible. Our flight came in early and requested if I can be picked up early. After few minutes, he called me back that he can pick me up. This operator was so flexible! Again, because I changed my plan, I have to leave Madrid 6 hours before my requested pick up time. He did picked me again, with same driver that so respectful, very courteous and very personable. Folks, I highly recommend this operator. He knows business and know how to make his customer happy. Great job!

Well, done

Driver was present on time and helpful. Everything went smoothly. Our plane was significantly delayed, but the company kept informed and made the appropriate arrangements

Great ride!

The entire experience went off without a hitch! The driver met us as we came out of the airport and delivered us promptly to our hotel!

Great ride!

Hector was an excellent driver. He answered a lot of questions about Madrid. It made our first visit to Madrid less stressful.

Terriffic Transfer!!!

The pick up instructions were excellent and the inclusion of a photo of the meeting area was incredibly helpful. Your ground agent was pleasant and made sure we were taken care of quickly.

great service!

5 star service! JuanCarlos was amazing. I made him aware that my flight was delayed as soon as I landed and he assured me that he was aware of my flight delay and will wait for me at the airport. He was kind and professional. He told us the history and pointed wonderful monuments on our way to the hotel We asked for recommendations on places to eat and they did not disappoint. Thank you, Juan Carlos!

Excellent Service

My driver, Juan Carlos was friendly and professional. He provided me with excellent places to visit and see. I highly recommend their service.

transfer ok

very very very good attention very very good car very pontual very gentil very pollite vê very friendly

Wry disappointed

My husband and I had 3 luggage and the driver said he could not take us, he did not even try or call for a bigger car, Viator refused to refund us, my advise don’t pre paid with Viator, I was a customer not anymore

upsetting

I tipped the driver $20 for a one way ride from airport. For that recommend a horrible restaurant we’re I guess he must have got a commission

Fast and easy

Driver was on time and communicated about the pickup location. No issues. Transfer to hotel was easy and simple.

Madrid arrival

Driver and i shared texts and photos so to find each other in a timely fashion Although driver and I did not speak same language it was an efficient process that I would schedule again as needed

Never again will l use Viator

I would never use this company if l travelled to Madrid again. They did not turn up at the pickup address we waited 20 minutes and then had to get a Taxi which had a standard charge to the Airport cheaper than the unreliable transfer. This made us late for our flt so we had to wait 5 hours for another flt one of our bags went on the first flt and we are waiting for the Airline to find my bag this is all because the transfer did not show up l have complained to Viator and they basically have the company fulfilled there obligation and we are lying. Never again will we use Viator.

A professional operation

Booked a car to take us from the airport to our hotel. There was some miscommunication and the car was not there when we arrived. Called Fran when we realized the driver was not there to greet us. Fran handled the situation professionally. After a series of calls by Fran, a different driver was identified and brought us safely to our destination. There was about 1 1/2 hour delay but all turned out well. Mistakes happen and I appreciate that there was no finger pointing and a solution was found. Truly professionally handled

Great easy travel

I had a text from my driver when I landed , that was reassuring. And he was waiting for me when I had received my bags. Lovely way to start my vacay

Great Experience

They were good communicators and punctual. The sedan was clean and comfortable. Rachid my driver was very polite and accommodating. He also is a safe driver.

Perfect service

Perfect service. Driver communicated well throughout the pickup. Car was big enough for two large pieces of luggage and hand luggage.

Use Viator

Very helpful and friendly driver in a clean car. Was waiting for us as we exited baggage claim with my name visible. Texted me to let me know where to meet.

Ride was very pleasant...

Ride was very pleasant even in the rain. Driver was very courteous and accommodating. I would certainly recommend this service to friends traveling to Madrid, it made our transfer from the airport to the hotel to be very easy and no hassle.

Madrid ride

Gentleman was very nice and helpful, got us to our hotel safely. Was very early in the morning and dark but the driver still pointed out some sight.

Excellent Experience

Excellent service! The company responds in a timely manner and a friendly driver. I would definitely hire again!

Early flight!

We had an early flight and 45 min delay in customs and driver was still there! We had 45 mins in customs and he still waited!

Excellent airport transfer

Edwin was the driver and he was excellent in every way. He was waiting for me on arrival and did an excellent job of driving in the city traffic. He was very friendly and polite.

Excellent Service

Marcelo was waiting for us as we exited customs and was efficient in delivering us to our hotel. He was polite and drove safely.

Friendly and courteous...

Friendly and courteous driver, punctual and professional service. I would use this service again for transfers from Madrid airport.

Great service

Found the service to be great. They were waiting for us at the designated time and easy to find. The driver was very polite and helpful and got us to the address smoothly and with assistance. Highly recommended

Enjoyed the ease of this transfer

Driver waited for us even though our flight was almost an hour late. Courteous, and eager to take car of luggage. Instructions were to use WhatsApp to contact driver if make. It didn’t work. But he was there at arrivals as described. Would use again

Madrid Barajas

The deriver was great. The type vehicle not what I expected. Fitting the 3 suitcases was most difficult.

Madrid Airport pickup with no complications

Carlos was at the meeting point as scheduled and texted me to let me know. As soon as he met me, he took all of my luggage and handled it until I was safely at my destination. When he realized he didn’t have water in the car for me, he ran back into the airport and bought me a bottle. He was very courteous and respectful and I will use this service again in a few days.

Will take taxi next time

The driver drive way too fast, faster than any other car on the road. He did not map the destination address so we spent 15 minutes going around in circles to find a well-known hotel. We will take a taxi from the airport ness time.

Terrible service. Almost...

Terrible service. Almost four times the cost Of a taxi from Madrid airport to my hotel, and the driver announced it was impossible to put both our suitcases in the trunk and he couldn’t take us. There were only two of us, who had just flown elevenhours from Los Angeles, but he said he’d get in trouble if he put one inside. I’ve been traveling around the world for thirty five years and have never heard such a thing. We ended up having to take a taxi after thirty minutes of this stuff. When I asked at the hotel whether they had heard of such a thing, they said never. They did eventually refund my money when I said I’d complain to Viator. Not recommended!

Great!

This driver was great and went the extra distance to provide communication. He was on time and his car was immaculate!

The driver was on time...

The driver was on time and kept me posted as to where he was waiting. The vehicle was clean with plenty of leg room. The driver was safe and brought us to our hotel in good time.

Thé driver did not show...

Thé driver did not show up. Unable to find him and your competitors have never heard of you and therefore could not assist. My wife and I took a taxi. Please reimburse me for the charge to my credit card.

Very glad to deal with Viator

Rachid the driver was in time and posted a messge to me that he .was waiting. He took care of the luggage. The car was a MBZ, clean and neat. He is a safe driver and took us to our destination with time to spare.