Inside Burj Al Arab Guided Tour with Transfer & Dinner Options

Expensive.

Expensive for the limited experience. Nice to be taken to the hotel but inconvenient not to take back as one has to take a taxi- no metro and tram is far away. One has limited area where to move and cannot photograph the lobby or entrance or go to most stores or restaurants. The photos taken are also very expensive to buy. Good experience for one time but could be much better

Excellent visit to iconic hotel

A well organised trip which takes you into a world of opulence. There are some commercial elements like several gift buying areas and photos of the experience, but you never feel rushed and the guides could not be more helpful. A real highlight is seeing the royal suite which is jaw-dropping and where even the TV room has a gold TV! It’s also worth doing for the stunning sea views including The Palm and World Islands, and if you buy a drink (we just had soft drinks) you sit in a lounge with floor to ceiling glass where you can marvel at the view. Overall an excellent experience.

Do not do it through an agency

Excellent place , orient tour was disorganized and we almost lost our expensive lunch and following tours ! We had to buy different outfits on the spot for $300 to go to the Arabic restaurant in the hotel ! HOTEL IS A MUST SEE SPECTACULAR!

Burj Khalifa Tour

Booking the tour was very easy. However, upon arrival at the At The Top tour desk, they were conflicting indications as to where to proceed. Not a negative reflection on Viator, but more on the staff of the Burj Khalifa. We kept being redirected to a different line and almost missed the skip the line option.

Overpriced Burj Al Arab

Overpriced for what you see. Too many people for the price you pay making it difficult get good pictu

Average at best

I always read reviews before booking and I must say, the ones that pointed out this tour is over priced were correct. I personally do not think the tour was worth $96 USD per person. On arrival, there were additional add-on options for drinks and food. We chose the soft drink package because we wanted the view. $14 USD for one soda in a roped off area by the window was a joke. We were told the photo in front of the Burj Al Arab was a part of the package. Later we were told, nothing is free and photos cost 170 AED. We were not given the opportunity to take good phots outside of the Burj Al Arab as promised, we were rushed. Please note there are no photos in the Lobby "for guest privacy". I took one of my favorite photos in Dubai a few years ago in the Burj Al Arab lobby. They are now selling it as a digital copy. On the return, I requested that we stop again for a good photo and was told to sit on the back of the golf cart to take additional photos, while the cart continued to drive. As a frequent traveler, photos moments are very important to me. The Burj Al Arab is nice but you are very limited on this tour. It isn't really that much to see on this tour and it is self guided. As I titled the review, average at best.

Amazing Tour-A Must in Dubai!

You will see and feel what it means to be a 7 star hotel! You will learn the brands who have been a part of the hotel’s history and get some great photo opportunities!

We enjoyed and recommend the tour to Burj Al Arab!

After watching a documentary program about its design, build and decoration several years ago, we finaly were about to see this amazing and unique building closely and from within inside.

Burj Al Arab

Had the best time and experience seeing the king and queens royal suite how luxurious it all was cashmere carpets to gold shower and taps but best of all was my gold martini espresso 🤤❤️

Not value for money

Burj alarab looked nice but the trip was short and very boring .. not worth the money. Other Viator trips are much better

Disappointed

Spoke With & Contacted Viator and they are handling situation. Was passed off to another company and Buffet was closed they tried nice to assist and told me not even 2 days before and as it was my birthday and in Dubai hand no options to change and do as i wanted and stayed with it. Way to expensive as i paid for buffet and received 2 course meal. Not everything as i thought the tour would be inside but did see suites and lobby of Burj Al Arab. I book a lot with Viator but this wasn't really there fault either but who they assigned it to in Dubai. I still recommend Viator but not this tour.

Great to at the worlds best hotel

Great tour and excellent food at the best place to go in Dubai. Sights are incredible and guides are very informative

Top notch

It was amazing and breathtaking moments, enjoyed the interior architect and design of the building. Customer service is above and beyond excellence

Recommended for first timers

The focus of the tour was the presidential suite. I would rate this tour average given the disproportionate price paid, but would nevertheless recommend this to first timers to understand the hype around the hotel versus a physical stay. It would be useful if a visit to an ordinary suite and/or room can be included for a more complete experience.

Luxury At Its Finist

The opulence of the suites was astounding; the view from the upper floors was breathtaking; overall enjoyed the experience with our group of 10!

Under my expectation

This tour don t show the high level service that maybe we can have in burj el arab Really disappointed (((((

Fantastic experience

Great experience with fantastic access to the Royal Suite and amazing view, the staff were extremely knowledgeable and we got some amazing photographs, loved sitting outside after the tour where we gad drinks and a meal.

Spectacular hotel

Great tour and spectacular architecture and appointments. Service by staff was extraordinary too. However, Food options were insanely overpriced

Behold Marvel of Imagination

The Burj Al Arab is a sight to behold. One MUST experience it, as words cannot do it justice. However, if I must, let's just say spectacular!

Don’t GO ON THIS

I thought the trip was a terrible disappointment, from the moment we entered the meeting room I was treated awfully by a female member of staff. I explained the shoes I was wearing are not beach shoes. They are specialised orthopaedic shoes. I must wear them. She insisted I went across the dangerous high speed road to buy new shoes. The cheapest I could buy were Nike trainers. We returned and all evening I saw staff at the Burj wearing sandals in exactly the same style as myself. I fail to see where I went wrong. Your service belittled me, made me buy expensive new shoes I will never wear again at a cost of 395 AED and you paraded the hypocrisy of your double standards by allowing other guests to wear no cover ups and staff have the same shoes as me. I will be making complaints to trip advisor

Top of the Burj

The Burj Al Arab tour and the dinner was an experience of the the rich and the famous - what money can buy to provide for human comfort. The tour was well organised and our small group was handed over from one section to another seamlessly. The dinner buffet was another experience to be die for ... There was so much food of all types. Tip: Don't take too much of any dish, simply by tasting all the dishes you will be filled to the brim. However, there was some miscommunication in the booking. The booking clearly says there will be a hotel pick up option, but that option did not appear while making the booking thru Viator. I was directed to Orient Tours for follow and their communication was so horrible. They first said I did not opt for a pick and then they said my package was not eligible for a pick up. They even spammed my WhatsApp without the sender signing off ..

Iconic Hotel

Very much enjoyed seeing such an iconic Hotel from the inside as well as the outside. Enjoyed our Prosecco on the terrace.

topp Tripp

Absolutely fantastic we liked it very much we would recommend it to everyone. it is one for the memories

7 star experience of Burj Arab

Great experiencing the most luxurious hotel from the inside and outside. Understanding how the hotel was built and actually seeing the Royal Suite in person was amazing.

A great story from Modern Dubai

The friendly yet professional guides delivering the tour and serving at the Uma are a joy and an asset to The Burg Al Arab. The inspiring story how a true modern day man made wonder of world becomes reality is a great story. It is very opulent but, I expected that, some of the interior design isn’t to my taste but, it is true to the genre it belongs, my wife loved it. Taste is subjective and apparently I have little. I highly recommend the visit unless opulence disgusts you.

The tout operator sent me incorrect tickets

The tout operator sent me incorrect tickets. Fortunately, they have extra tickets in the hotel counter so I purchased from the Burj Al Arab directly, this delayed my tour for 1.5 hours.

I saw its construction...

I saw its construction in you tube and then be here is indescriptible an experience that i never forget priceless. I really think worth more money

Beautiful but VERY over priced.

The Burj Al Arab is beautiful, the tour guides are very professional and polite. The $80 charge is extremely over priced. This tour, at best, should only be $25. Compared to the value with other Dubai tours this one is not comparable in value.

Unique experience and unforgettable

Great experience . Tour guide is very informative, the service is excellent , the view from the suite is amazing.

Wasn’t worth the price

This is absolutely my personal opinion and people may differ. There’s nothing to see inside Burj Al Arab for which people have to pay such an exorbitant amount. The best alternative would be to either book their spa or any restaurant for a cup of coffee. It wasn’t worth the price. For a buggy tour, rose water hand wash, hot towel and a tour of the royal suite which can be easily seen on any YouTube channel. Then they ask you to either pay for coffee for AED 150 extra. It’s just a Money making scheme. The staff at the Jumeirah beach hotel is odd and doesn’t help you to call a taxi. All in all I didn’t enjoy the experience and didn’t think it was worth the amount paid.

loved the tour, the...

loved the tour, the presidential bedroom was awesome. the view from the hotel was mesmerizing. Wished the the tour was a little longer.

Royal Suite

Viewing the Royal Suite and the museum, also the information provided by the staff. Found the history of the architecture and interior design fascinating.

A must see

The staff on site couldn’t have been nicer. We had a lovely morning and weren’t rushed. Would recommend to anyone.

A great, unique experience

The tour guides were so gracious and helpful. The building and scenery was beautiful. Its a one of a kind experience that we really enjoyed.

Tour of Bruj Al Arab...

Tour of Bruj Al Arab specially suit its amazing experience. Entire crew members are very cooprative.

Interesting tour

Photos don't do it justice. Some of the furniture and decor is gaudy but aspects of it are stunning. Tour guides were superb.

Hospitality at its Peak

The staff were very welcoming. They helped take pictures, the Ambience and decor is next to none. A tour you must take while in Dubai

Well worth a visit.

Great insight into the Burj Al Arab..plenty of time spent on the upper floors with friendly guides. Tour of the large two story suites included.

Awesome

Loved everything ab the place. Tour was excellent. Place is awesome. Great restaurant and the food. Just love it

Easy to get to, good...

Easy to get to, good experience . I didn’t get to make it to the top for sunset, I would recommend that.

Inside the Burj Al Arab

Awesome tour. Get to see the inside of the hotel lobby full tour of the presidential suite. Also the history and making of the property is a great display.

Don't miss Burj Al-Arab once in Dubai - you will NOT regret the experience..!!

Not words to describe maybe' the most awesome & beautiful iconic hotel in the Middle east"...!! You simply cannot miss viewing this place ...so many sunsets to see & take some of the best photos ever..!!! Inside is another experience you will never see like it anywhere again in your life...!!!

First class tour. A must see if you go to Dubai.

Amazing first class experience. See how the lifestyles of the rich and famous live. The tour company and guide was the best. We had amazing tea and lunch with fantastic views. A must see if you go to Dubai.

It is a bit expensive, but one of those things you definitely must do in Dubai. This hotel is iconic.

Feels like a VIP experience. Excellent tour. Staff was extremely polite and welcoming. Hotel is jaw-dropping of course. The buttler in the suite was very nice and polite. The exhibition at the top was also quite entertaining.

Afternoon tea at Burj Al Arab was...

<p>Afternoon tea at Burj Al Arab was amazing and worth treating yourself. The only negative side is we paid a lot of money for this and we had private transfers so thought we would be picked up in a nice car but it was a standard taxi!</p>

Fint opplevelse, men alt for kort tur!

Turen i seg selv var veldig fint men veldig kort. Interessant hotell og det er en opplevelse å være innvendig av hotellet. Turen varte ikke 2 timer som det står på program. Turen varte kun 1 en time. Alt var rask, men vi hadde tid for å ta noen bilder. Fint hvis du vil oppleve noe annerledes , men det var så høyt pris og lite innhold!

Commercieel en matige tour

Vooraf werd moeilijk gedaan over een korte broek. Zou niet mogen in het geboekte restaurant. Voor de lunch. Werd ons voor 3 x €40 kleding aan gesmeerd. De geboekte lunch bleek niet mogelijk. Dus dure upgrade naar veel luxere lunch gekozen. Lekker maar overal mensen in korte broek aanwezig. Rondleiding zeer beperkt. Je krijgt 1 kamer te zien en die is niet meer in gebruik. Deze Tour is heel commercieel en voegt niet erg veel toe .

Dubai

Buen trato y una experiensa intersante y El personal buen servicio yo recomendaria a Otras personas para que hicieran Este tour

Estafadores

Me habeis engañado. He tenido que comprar 1 ticket nuevo alli porque el vuestro no valia. Y encima no me quereis devolver el dinero. No volvere a comprar nada en VIATOR

Excelente visita

Realizamos el tour al interior del hotel 7estrellas del mundo , la experiencia fue linda, lo que te dejan ver es muy bonito, lujoso, conoces la recepción excelente y una de las mejores suites , la cual parece a las q muestran en la Edad Media de los reyes. Si quieres puedes incluir el capuchino con oro, almuerzo o cena. Vale la pena conocerlo Si vienes a Dubai.