READ THIS REVIEW BEFORE BOOKING
To start, I felt very bad for our guide who clearly had little control over the layout of the tour. The tour companies poor planning fell heavily onto him. To start, the phone number is disconnected and you are given virutally no information about pickup time. We called a few days ahead and luckily after many attempts were given a time of 3-3:30 pickup. We called the day prior and the day of to get a more exact time, and the number was disconnected. Somehow, we were picked up and while it was rather confusing, the guide trying to locate us, in a crowded lobby as we are at the concierge trying to lookup another company number, a very attentive bell hop noticed and came over to aks if we were the ones waiting for a tour. Once we made it onto the van, there were about 8 other passengers. The guide started telling us what we would be doing, and we all interjected claiming we had an entirely different itinerary. Things on this tour, were not on the one I booked as well as things I had booked, we apparently were not going to see. It was very misleading. Moreover, the group of 6 (3 couples) travelling together, had a completely different itinerary from us as well as the guide. So it seemed the tour group had many different tours listed, and then lumped them together. We began with a senseless photo stop at the Atlantis. I am not sure if it is just me, but I felt this was incredibly unnecessary left on the side of the road for 10 minutes to take photos of a hotel. We then went on a harbor cruise, which i will say, was nice. From there, we were to go to the Burj al Arab to see the 7 star hotel (according to my itinerary and tour details). However, the guide told us that was not part of the tour. Luckily, he did let us stop at the hotel gates for photos. Although, the security guard kicked us out. From there we went to a market which no one had any interest in going to as it was not on our itinerary, any of the versions. We stayed for 30 minutes, although we had no desire to be there, there was a much better view of the burj al arab and we did get nice photos. From there we went to dinner at the Armani hotel which was very good and we were able to watch the fountain shows. Our dinner was at 6:00. We stayed until 8:00. from there we were shuttled to a separate entrace into the burj khalifa which is in the mall. We were there at 8:15. Once we arrived, we were then told our tickets to the top were not until 10:30pm!!!!!!! so we were forced to wait in the mall for 2 hours. we happened to be very lucky in that the other group on our tour was perfectly lovely and we all had a nice time chatting and sitting while waiting. at 10:00 they were able to allow us up. We were given 90 minutes as we were told the lines to get up were long. Told we would leave at 11:30. We were able to go right to the top, spent about 20 minutes up there and came right down. It was 10:40. The guide had left us there and gave no one his number so again we were forced to wait 45+ minutes for his arrival. We later learned from a security guard that our tickets were at 10:30 because it is half price. However, for the cost of the tour, we should have been able to go right after the dinner. Bottom line, choose a different tour, or take a cab. Money NOT well spent.
This activity isn’t bookable for now.!
Dubai
Mobile Ticket
Offered in: العربية
5 more
8 hours (approx.)
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